Description

Change Management has become a key competence. It requires the ability to anticipate, thorough planning, managing emotions and strong determination.

À qui s'adresse cette formation ?

Anyone having to deal with Change Management in the scope of an Information System project.

Les objectifs de la formation

Programme de la formation

• Change Representations
  • Change in its different forms (human and organisational).
  • Unforeseeable reactions, behaviour and resistance to change.
  • Questioning and the ?mourning? period.
  • Hands-on work Role-play.
• Adapting to Change
  • Positive and negative responses to stress due to change.
  • Adaptation period.
  • Main stages of personal growth.
  • Identifying resources.
  • Developing new skill sets.
  • Hands-on work Identify stress factors in different situations and offer appropriate responses.
• Giving Sense to Change
  • Using Change as a catalyst for Progress.
  • Being an active Player.
  • Building professional or personal project.
  • Clarifying goals.
  • Project Management.
  • Alignment.
  • Hands-on work Formalise projects and ambitions.
  • Reduce the gap between the dream and the reality.
• Communicating Change
  • Ensuring Change has been communicated clearly and understood.
  • Interacting, brainstorming and sharing ideas.
  • Direct and indirect approaches.
  • Socio-dynamic approach.
  • Active listening.
  • Questioning and maieutics.
  • Exercise Case study exercises.
• Change Management
  • Do you possess the right credentials to drive Change?
  • Planning each key step and piloting Change successfully.
  • Implementing orderly and systematic processes.
  • Time Management.
  • Coaching.
  • Exercise 3 scenarios: Piloting change.
• Communiquer pour mieux former et accompagner
  • Connaître les types de profils de personnalité.
  • Identifier les comportements et s'adapter à son interlocuteur.
  • Activer la motivation à l'aide des déclencheurs.
  • Comprendre les trois degrés de stress et comment les prévenir.
  • Savoir demander un travail à son interlocuteur.
  • Mise en situation Jeux de rôle sur les styles de communication.
  • Débriefing collectif.