Description

In an environment where risk control and the reliability of financial statements are at the forefront of the concerns of financial decision-makers, mastery of audit tools and techniques is essential to the various players in the accounting and financial world . Indeed, mastering the audit approach and tools allows you either to better understand an external audit or to carry out audit missions independently. At the end of this training, you will be able to implement the accounting and financial audit approach.

Who is this training for ?

Training objectives

• Position the accounting audit framework
  
• Licate the accounting audit methodology
  
• Use audit techniques and tools
  
• Determine the characteristics of controlling the main accounting processes
  
• Formalize recommendations
  
• Express an opinion
  

Training program

Position the accounting and financial audit

• The different types of audit.
• The mission of the financial auditor.
• The practice framework: professional practice standards.
• The general audit approach.

Define an audit strategy based on the risk-based approach Define the objectives of the mission. Become aware of the environment.

• Mapping the risks.
• Mission orientation: identification of significant areas; the threshold of significance.
• Organization and planning.

Evaluate the internal control (IC) system Describe the IC system. Analyze strengths and weaknesses.

• Test the CI system.
• Impact of the CI examination on account control.

Carry out account control

• Account control techniques and tools: analytical review; validations by external confirmation; surveys; physical checks.
• The work file: the work program; the folder structure; worksheets.
• Implement control techniques.

Formulate relevant and constructive conclusions Issuing the opinion on the accounts.

• Formulation of recommendations: the audit report.
• Follow-up of recommendations and the post-audit process.

Remote activities

• To discover a subject related to your training: a video 'Succeed in audit interviews by adopting the right attitudes'; a video 'The M diagram'; a video 'Monitoring the effectiveness of actions correctives' .

Description

In order to improve organizations, organizers or consultants are asked to implement the most efficient working methods possible. This training allows participants to approach and experiment with three methods of recognized effectiveness: SWOT analysis, FMEA, process approach, VSM (Value Stream Mapping).

Who is this training for ?

Training objectives

Improve the organization's performance by implementing three methods: SWOT; FMEA; VSM (Value Strem Mapping)

Training program

Apply SWOT analysis

• The purpose of SWOT, when to use it? Define the issues of your analysis.
• Diagnose the situation through internal and external evaluation.
• Deduce the action plan, linked to each dial of the SWOT matrix.

Conduct a FMEA process

• The purpose of the FMEA process, when to use it? Prepare the study.
• Define the process and the associated qualitative requirements.
• Identify potential dysfunctions.
• Rate and prioritize.
• Determine and implement solutions.

Create a VSM (Value Stream

• Mapping) The purpose of the VSM, when to use it? Describe the initial perimeter to be mapped, recover the current values ​​of the key indicators.
• Represent the current state in its reality, note the measurements of time, progress.
• Identify operating gaps, uselessness, arduousness, variabilities.
• Deduce a target map that advances the key indicators.
• Define the List of Mandatory Progress Operations to achieve the target.

Description

Many people are tempted to create their own consulting structure or become an independent consultant. The following questions then arise: What type of status? What offer should I make? How to prospect? How to construct a proposal? What prices should you charge? This training is designed to provide answers to these questions.

Who is this training for ?

Training objectives

Develop a service offer as a consultant.
Establish a suitable structure.
Develop your network.
Prospect.
Understand customer needs.
Write your intervention offer, including its prices.

Training program

The consulting profession

• The different types of consulting activity and corollary activities: bringing a project to specific areas: marketing, HR, IS, Finance, etc.
• management; coaching; Training...

Identify the appropriate structure

• Be self-employed.
• Create a firm: what legal status? Register with an umbrella company.
• Partner with other consultants .

Define your intervention offers

• Identify your expertise.
• Describe types of intervention.
• Highlight your experiences.
• Create contacts with other consultants .

Prospect

• Identify the different channels to approach prospects: the press; activity reports; cultivate your network and rely on it; belong to exchange clubs.

Understand a customer's need

• Obtain an appointment.
• Prepare the appointment.
• Identify the customer's needs.
• Validate their understanding.

Write an intervention offer

• Return the request.
• Develop your intervention approach.
• Quantify the intervention time.
• Determine a price.
• Obtain an opportunity to present your proposal.
• Prepare your presentation.
• Prepare for a negotiation.
• Scenario Exercises on different cases throughout the training.

Description

To carry out the internal audit successfully, it is essential to have a rigorous method, but also relational skills to encourage the support of stakeholders and their contribution to the process.

This training is aimed at auditors who have already acquired basic knowledge in internal audit and who wish to strengthen their practices, integrate a quality assurance approach into existing audit processes, and develop attitudes that will strengthen their effectiveness. Participants will learn to apply advanced internal audit methods, improve their communication and relationship with stakeholders, and integrate quality assurance techniques into their audit processes.

Who is this training for ?

Training objectives

• Develop your position as a confirmed auditor and/or internal controller
  
• Implement a quality management program for the internal audit process
  

Training program

Develop the internal audit plan and mission planning

• Taking into account the requests of governance bodies: audit committee, general management and CAC (auditors).
• Defining the necessary means and resources.

Manage an internal audit mission

• Monitoring the mission.
• Evaluating the quality of the approach.

Pilot l’audit interne

• With governance bodies and communication.
• With internal and external stakeholders.
• Continuous improvement and overall evaluation of effectiveness of the audit system.

Develop your soft skills

• Transversal skills to use:
• during opening meetings;
• during interviews and auditee interviews;
• during the closing and results presentation meetings.

Train and put into practice

• Negotiation and conflict management techniques to:
• raise awareness and convince (with general management to define the strategic plan);
• opening meeting (gain buy-in, create the conditions for collaboration with the auditees);
• production phase (obtain all the information in quality and quantity, reliable and sufficient);
• closing meeting (convince and negotiate recommendations).
• Soft skills, leverage for internal audit value creation.

Description

Companies are exposed to fraud carried out at home. Fraud generates hidden costs and impacts business performance. Companies must put in place systems to detect, process and prevent this fraud. This concerns large companies such as SMEs and VSEs. This training will provide you with the elements to identify signs of fraud, to deal with them and to prevent these situations.

Who is this training for ?

Training objectives

Detect fraud.
Implement a fraud monitoring system.
Install fraud prevention provisions.
Install an anti-fraud culture.

Training program

1 - Define fraud and understand the legal obligations

• Develop a thorough understanding of fraud within the organization.
• Review legal obligations related to fraud.
• Identify responsibilities within the organization. 'company and possible sanctions.

2 - Analyze the realities of corporate fraud

• Identify areas exposed to fraud risks within the company.
• Acquire in-depth knowledge of various types of fraud, including financial fraud, document falsification, disclosure confidential data, misappropriation, etc.
• Examine examples of fraud by function, such as purchasing, information systems, accounting, finance, etc.
• Put into practice the skills acquired through fraud analysis exercises.

3 - Identify and detect fraud

• Understand the characteristics of fraudsters.
• Identify signs of suspected fraud, examining specific anomalies and understanding the role of internal audit and internal control.
• Analyze indicators through the information system to characterize detected fraud.
• Apply knowledge through scenarios and work on concrete cases.

4 - Establish a fraud processing and prevention system

• Develop effective procedures for alerting and handling fraud.
• Create an ethical charter to reinforce standards of conduct.
• Secure the information system to prevent fraud.
• Mobilize internal auditors and internal controllers in fraud prevention.
• Integrate the anti-fraud component into the recruitment process.
• Communicate internally to promote a resolutely anti-fraud culture.

Description

Lean is a permanent quest for perfection through the elimination of waste and all sources of inefficiency throughout the value chain. Born in Japan, developed in industry and services, Lean Management consists of re-examining processes to eliminate anything that involves poor use of available resources and diverts them from their primary mission. This method also inspires public services seeking to optimize their budgetary expenditure in the service of users. This training has been specially designed to master the key points for deploying the Lean management approach in services.

Who is this training for ?

Training objectives

• Understand the concept of Lean Management in services
  
• Initiate the Lean Management approach applied to services
  
• Build a Lean project
  
• Choose projects to deploy them in the company
  
• Successfully involve employees in the Lean project
  

Training program

Before the face-to-face

• A self-diagnosis.

Transpose the concept of

• Lean Management for services The Toyota model.
• The 'Muda'.
• Transpositions to the world of services.
• Applications encountered in the field.

7Discover the principles and tools of a Lean approach in services

• The basic principles: value, the Voice of the Customer; Value chain, SIPOC mapping; flow, VSM (Value Stream Mapping); flexibility, agility of the process; perfection, the evolution of standards, le S.
• Master variability and develop a culture of self-quality and continuous improvement.

55Implement good practices

• Start with the foundations: vision; analysis of the existing situation; standardization; group work; on-site support for teams; visual management.
• Management involvement and relay in the field.

Involve employees in the process

• Lean and deployment From Hoshin to Kaizen: mobilize managers around ambitious improvement objectives and translate them into practice.
• Hunting waste and solving problems: the ISHIKAWA method.
• The complementarity between Lean and Six Sigma, the use of DMAIC.

After face-to-face, implementation in a work situation

• Challenges every week and a toolbox with ready-to-use templates.

Description

Companies are not only intended to be as profitable as possible. They must in fact put in place internal control and risk management systems that guarantee performance and sustainability within an economic and social environment, as well as long-term viability. To do this, it is essential to constantly ask the question of the risks incurred and their impacts on the organization itself, its products, its customers and all stakeholders. It is then necessary to have people in charge of detecting risks in order to promote actions to manage them after having evaluated them. This risk management training will provide you with the tools for such an analysis of company processes and thus enable both managers and operational and support functions to make the best decisions and act in the best way to guarantee the 'company performance and sustainability to meet its objectives.

Who is this training for ?

Training objectives

• Audit and prevent risks to company processes
  
• Deploy a method to analyze processes, identify and evaluate risks
  
• Identify the issues of risk management
  
• Establish a risk management policy
  

Training program

Identify the risks that the company may face Definition of terms: risk; prevention; detection; exposure...

• Risks specific to the company.
• Risks of external origin.

Carry out risk diagnosis on processes Analyze processes step by step to identify risk areas. Determine the consequences of the risks.

• Build a model for prioritizing risks: legal; organizational; economic...
• Map risks on processes and prioritize them.

Risk management: determining actions for progress

• Set objectives to cover risks.
• Identify the different types of solutions: legal; organizational; insurance.
• Analyze feasibility and prioritize actions.
• Involve operational staff in the choice of actions, and communicate with them.

Establish a process risk management policy Build a global risk management policy.

• Communicate about this policy within the company.

Monitoring

• Implement indicators to monitor the effectiveness of actions.

Remote activity

• To benefit from the contributions of an expert on a theoretical or practical point: a
• expert 'Build the risk management system'.

Description

Lean Management is no longer the exclusive business of industry. This extends to other parts of the economic world including the tertiary sector. The public sector is also interested in it: hospitals, DRIREs with very convincing results. Lean associated with the 6 Sigma method allows service companies to implement a collective dynamic that aims for continuous improvement and increased performance. This Lean 6 Sigma training provides you with all the elements to implement this approach. It includes application exercises which will provide you with the essential points to transfer these methods to your context.

Who is this training for ?

Training objectives

• Appropriate the concepts of Lean Management
  
• Combining Lean Management and Six Sigma in services
  
• Collectively drive continuous improvement
  
• Build and manage a Lean 6 Sigma approach in the company
  

Training program

Before the face-to-face

• The principles of the approach and methods A self-diagnosis.

Benefits of Lean

• Management in services Lean Management in industry, 'Muda'.
• Transpose into services.

7Transposing 6 sigma into services The principles of 6 sigma, links with Lean

• Management.
• Transpose into services.

The approach to implement

• The D.M.A.I.C.
• : define the objective.
• The SIPOC Mapping: capture the input data.
• The Cause-Effect Matrix and FMEA: influential data and control.
• The QQOQCCP: define your action plan.
• Scenario Exercise: act effectively at the right level.

Management methods

• Implementing dynamics and its Lean management Value stream mapping, to define priorities.
• Problem solving, so as not to forget anything.
• The S, to learn how to manage continuous improvement.

5Déployer le Lean 6 Sigma

• The visual, to involve.
• Brainstorming to innovate.
• Adapted communication.
• Reporting, ROI, factual to convince.

Value the results

• Feedback, to constantly learn.
• The Voice of the Customer (VOC), with the Affinity Diagram.

After face-to-face, implementation in a work situation

• Challenges every week and a toolbox with ready-to-use templates.

Description

This mandatory training applies to French companies with more than 500 employees or groups of more than 500 employees with consolidated turnover of more than 100 million euros. The adopted Sapin 2 Law was passed by parliament on 8/11/2016 and applies immediately.

Who is this training for ?

Training objectives

• Implement your system to prevent commercial corruption and influence peddling
  
• Structure a compliance deployment kit with the Sapin 2 law in a format enforceable vis-à-vis the corruption prevention and detection agency
  

Training program

Before the face-to-face

• A self-diagnosis.

Carry out a 'quick diagnosis' of your level of exposure to corruption risks Assessment of the level of exposure to commercial corruption risks via a closed questionnaire. Analysis of causes and impacts.

• The fraud triangle - the causes of financial crime.

Produce your corruption 'risk mapping' and the associated raw risk rating

• Corruption risk mapping - employees and agents.
• Gross rating criteria.

Propose robust control activities

• Structuring internal control manuals on control environment cycles, and purchasing and sales cycles as a priority.

Develop your ethical charter and define the associated deployment methods Key chapters of an ethical code.

• Methods of dissemination and associated communication.
• Disciplinary sanctions associated with an infraction of the ethical code.

Deploy your ethical compliance training system Training in the ethical code - deployment by HR and RAF correspondents with administrative and financial responsibility.

• The key role of local managers.
• Construction of the alert system in the event of a violation of the ethical compliance system.
• Production of key risk indicators .

After face-to-face, implementation in a work situation

• Advice every week.

Description

This training is specially designed to acquire 'good practices' for the profession of organizer and consultant internal or external to the company. It focuses on the structuring of an organizational mission, the choice of tools and appropriate methods.

Who is this training for ?

Training objectives

Acquire an approach to analyze, define and carry out your mission.
Acquire the practical methods and tools of the consultant and organizer.
Acquire benchmarks for piloting organizational change.

Training program

Situate the intervention framework of an organizational mission Define the concept of organization.

• Identify organizational structures: identify the main families of organization charts.

Consultant, organizer: initialize the mission

• Understand and clarify your customer's needs: the essentials.
• Practice active listening.
• Carry out the pre-diagnosis: design the analysis grid risks and determine the appropriateness of the project.
• Develop the action plan, define the means and allocate the resources.
• Constitute the work system: team steering committee; project; working groups...
• Design the mission monitoring system: communication dashboard; mission launch and project reviews.

6Analyze the existing situation

• Know and use the main tools: Quintilian hexameter; Pareto and Ishikawa diagrams; Ohno's P; flowchart, MRF; time analysis; task distribution table.
• Master the methods of leading working groups.

5Recommend to implement

• Choose the appropriate methods: process approach; benchmarking; process redesign; value analysis.
• Develop scenarios.
• Present the recommendations to the client.
• Plan for change.
• Plan action and ensure implementation: GANTT, PERT.
• Close the mission and provide feedback.

Description

Internal control occupies an increasingly important place within the company. Numerous financial scandals have in fact brought this managerial function, the theoretical foundations of which were laid down in the 1930s, back to the forefront. Often perceived by operational staff as a 'necessary evil', associated with a logic of compliance, internal control can on the contrary be a formidable PERFORMANCE FACTOR for the company if it is correctly understood, implemented and managed. If the theme of internal control is often driven in the company by general management/financial management, it is in reality EVERYONE'S business: each employee in fact constitutes an element of the internal control system, a key factor in mastery of activities, of which he must understand the overall purpose and techniques in order to implement it in an informed manner.

Who is this training for ?

Training objectives

Understand, implement and manage an internal control system

Training program

Before the face-to-face

• A self-diagnosis and a first tool on the notion of 'value'.

Understand the internal control system: actors, means, methods

• The objectives and challenges of internal control.
• The internal control process, its actors and the link with other management and control tools.
• The main techniques of internal control.
• The regulatory framework of internal control (France and USA).

Implement an internal control system

• The main stages of implementing an internal control project: the control environment; objectives and scope; diagnosis; governance; deliverables; project management.
• The fundamentals of risk management and the links between internal control and risk management.

Internal control management strategies

• Internal audit: the main missions; internal audit: a standardized profession; the internal audit charter; the risk-based audit plan.
• The other management strategies (including self-diagnosis).
• Reporting and monitoring of actions.

Description

Companies subject to competitive pressure or strong economic challenges set ambitious objectives. In order to find the most relevant solution to achieve them, the people in charge of making recommendations must carry out a rigorous diagnosis which will provide them with all the essential elements to make their proposals. This is the purpose of this diagnostic training.

Who is this training for ?

Training objectives

Prepare an organizational diagnosis.
Conduct an organizational diagnosis.
Propose actions for progress.

Training program

The organizational diagnosis

• Locate the different types of diagnosis: of an organization; of an activity; of a service.

Identify the needs at the origin of the diagnosis

• Determine who the client(s) of the mission is(are).
• Identify the needs, characterize them, validate them.

Prepare your diagnosis

• Identify the people to meet.
• Distribute the roles.
• Identify the points to check.
• Prepare your interview guides.
• Prepare your observation grids.
• Plan your appointments.

Conduct the diagnosis

• Conduct observations.
• Identify and record key facts.
• Conduct interviews effectively.
• Adopt attitudes and behaviors suitable for face-to-face or group interviews.
• Collect as much useful information as possible.

Analyze to make relevant recommendations

• Summarize the elements collected.
• Develop recommendations based on proven facts.
• Construct your argument.

Present your recommendations and convince

• Prepare your presentation.
• Present your conclusions and recommendations.

Description

Risk management is the business of all stakeholders in an organization. It makes it possible to create value, secure precision and processes, promote the coherence of actions, and mobilize employees. The risk management approach is becoming widespread across all organizations, as a result of changes in regulations (AMF for example) and quality standards (ISO). Whether the overall risk management process is under the responsibility of a risk manager or not, each operational and operational manager is an integral part of the overall risk management system by constituting the first line of risk control. As such, they must understand why and how to act. This is what this training offers by presenting the issues of risk management on the one hand and the techniques and tools of risk management, internal control and audit, on the other hand, in particular through evaluation exercises of these elements transposable into a self-assessment guide.

Who is this training for ?

Training objectives

Evaluate the challenges of risk management.
Understand the methodology of risk management.
Implement self-assessment tools for controlling your risks by process and activities.

Training program

Before the face-to-face

• A self-diagnosis.

Define the roles and approach of risk management A general framework and a state of mind common to all organizations.

• Risk management lines of control.
• References and standards: COSO, ISO, AMF, AMRAE.
• Risk management: processes, method, tools.
• Self-assessment of its control environment, its organizational framework and its strategy.

Identify and evaluate risks The approach through processes, activities and benchmarks, risk mapping.

• The description of the scenarios, causes, consequences.
• The determination of the levels of impact and severity.
• The evaluation of the level of risk control.
• Self-assessment of its risk identification and analysis system.

Decline the proposed treatments and control activities. Setting objectives.

• The choice of answer.
• The proposal for actions to be implemented, by priority.
• The control sheets by process.
• Self-assessment of your control system.

Develop monitoring and reporting Implementation of reporting.

• Reassessment of risk management.
• Self-assessment of its communication and management system.

Description

Project auditing requires three skills: audit rules and ethics, expertise in IT technologies and mastery of project management processes. This seminar presents the fundamental principles of auditing IT projects, within the framework of current standards (CMMI and COBIT).

Who is this training for ?

Training objectives

Understand the fundamental principles of IT project audit
Have a good knowledge of IT projects, IT technologies and project management processes
Understand the framework of the CMMI and COBIT standards
Know the rules and methods of 'an audit.

Training program

Auditing outsourced projects

• Rules and practices on the mission: traceability of information collected, presentation of conclusions.

Evaluation of deliverables and products

• Conformity of the definition of the solution to the needs.
• Quality evaluation of the architecture.
• Adequacy of the technical choices.
• Quality factors.
• The quality of the documentation.

Risk analysis of a project

• What is a risk?
• Notions of event, causes and consequences.
• Types of risks: strategic, projects, products, use, maintenance.

Evaluation of project management

• Verification and measurement of the level of progress and consumption.
• Evaluation of the "Remainder to be done".
• Compliance of project processes with procedures and standards applicable.

Conduct an audit mission

• The initiation of the audit.
• The mission letter.
• The composition of an audit team.
• Sources of information: documentation, analysis of tests and project management data.
• Preparation of the audit report, standard forms and plans.

Project audit and compliance with standards

• The notion of conformity.
• Application to IT projects, limits and principles.
• Good IT governance, the place of COBIT, avenues audit, control objectives.
• CMMI: a maturity model for improving project processes.
• IS audit and security.
• The ISO 17799 standard: principles.
• ITIL®: preparation and implementation of support for project deliverables, configuration management.

Introduction to project auditing

• Definition (audit, inspection, control, review) and audit practices.
• Auditing standards, auditor ethics: essential rules.
• The certifications of CISA, CISM (ISACA-AFAI) and CIA (IIA-IFACI) auditors.

IT projects today

• Observations, progress and difficulties of IT projects.
• Areas for improvement, success factors.
• Trends: the project as a investment, professionalization, good practices.
• Notion of organizational maturity (CMMI approach) and consequences on project management.

Description

Traffic on data networks is made up of many applications whose volumes are generally inversely proportional to their importance to the business. This course aims to provide the technical and practical keys to network analysis.

Who is this training for ?

Training objectives

• Understand the art of analyzing network flows
• Know the impacts of active and passive metrology
• Identify tools useful for traffic management
• Understand audit methods applied to security
• Identify useful tools for monitoring Qos

Training program

Network architectures

• Reminders on protocol architectures.
• The corporate network, virtual networks, VPN techniques.
• The long distance network, the services of ISP.
• Access networks: xDSL, WiFi, WiMax.
• Key network parameters.
• Concept of sampling, measurement issues .
• Throughputs, average values, bursts.
• The number of packets per second (PPS).
• Analyzing bottlenecks.

Metrology

• Active metrology vs passive metrology.
• Metrology: the impact of the layers of the layered model.
• Purely network approaches (level 2-3-4) .
• Application approaches (level 7).
• Application impact on the network.
• IETF groups: IPSAMP, IPPM, IPFIX .
• Why so many different efforts? SNMP approaches.
• Statistical correlations.

Traffic management

• Tools.
• Admission control methods.
• Impact of technologies on behavior.
• Capacity planning.
• Forecast developments.
• Guarantee performance.
• Tools for managing IT assets.
• Analysis of operating systems.
• Application analysis.
• Topology discovery.

Security

• Security principles linked to traffic: firewalls.
• Statefull and Stateless approaches.
• The limits of current systems.
• Intrusion detection: a real-time audit.
• Traffic compliance with firewall rules.

Methodology

• Important steps.
• Why a methodology? Permanent audit.

Quality of service

• SLA concepts.
• QoS vs CoS.
• The end-to-end model.

Audit and Qos tools

• Single audits.
• What for? Example.
• Performance and financial impact.
• Analysers, management systems , Traffic Shapers, a state of the market.
• Acterna/Sniffer Pro.
• Ethereal/TCPDUMP.
• Qosmos.
• Qosmetrix.
• NetFlow, Ntop.
• Review and summary comparison.

Description

This practical internship allows you to acquire a method for carrying out effective and efficient process audits at all levels of the company. The objective is to perfect your questioning practice, master your objectivity and develop a more global and educational approach to auditing.

Who is this training for ?

Training objectives

• Understand the principles of quality management
• Prepare for the process audit in a comprehensive and educational manner
• Carry out an audit of your company’s processes
• Identify and rate process risks

Training program

Purpose of the eight principles of quality management

• Remember the principles of a quality management system.
• Understand the purpose of the ISO 9001 chapters.
• Integrate the quality audit in continuous improvement.
• Deploy the PDCA approach (DEMING wheel).
• Review the purpose and direction of the ISO 19011 standard.

Purpose of the eight principles of quality management

• Remember the principles of a quality management system.
• Understand the purpose of the ISO 9001 chapters.
• Integrate the quality audit in continuous improvement.
• Deploy the PDCA approach (DEMING wheel).
• Review the purpose and direction of the ISO 19011 standard.

Interest and understanding of the process approach

• Identify the challenges of management through processes.
• Analyze the process map.
• Introduce a systemic vision.
• Understand planning implementation.
• Analyze the level of control of process activities.
• Identify the level of process maturity.
• Define the involvement of stakeholders and process interactions.
• Understand the measurement system and analyze performance.
• Practical work In subgroups, putting the process audit into practice, preparation, interviews based on role plays, restitution, behavior analysis.

Concept and classification of risks (FMEA Process approach)

• Understand the concept of failure mode analysis.
• Analyze their effects and process criticality (FMEA).
• Determine the typology of process risks.
• Identify failure modes and causes.
• Apply the rules of the three "C": observation, consequences, causes.
• Define the methodology classification of process risks.
• Associate process risk analysis with quality audit.
• Practical work Identification and rating of risks on a typical process.
• Restitution.

Succeed in your audit interviews

• Plan and organize company process audits.
• Choose auditors, determine their skills and profiles.
• Prepare the audit interview and its framework.
• Define your common thread.
• Work on your communication to facilitate exchange: listening, reformulation, relaunching, refocusing.
• Establish a constructive relationship with the auditee.
• Practical work Simulation of process audits and restitution of role plays: analysis of the progress and behavior.

Description

By following this intensive training, you will be able to develop expertise in Quality Management System (QMS) auditing in accordance with ISO 9001:2015, as well as in managing a team of auditors . You will be able to apply recognized audit principles, procedures and techniques to carry out these tasks.

Who is this training for ?

Training objectives

• Obtain an in-depth understanding of the Quality Management System (QMS) in accordance with the ISO 9001 standard
  
• Analyze the links between the ISO 9001 standard, the ISO 9004 standard and other standards and regulatory frameworks
  
• Assume the role of the auditor to plan, direct and monitor a system management audit in accordance with ISO 19011
  
• Lead an audit and an audit team using advanced skills
  
• Correctly interpret the requirements of the standard ISO 9001 in the context of a QMS audit
  
• Acquire the skills necessary to plan, direct, write reports and follow up on a QMS audit, in accordance with the ISO 19011 standard
  

Training program

Introduction to the concept of the ISO 9001 Quality Management System

• Legal and normative framework linked to quality
• Basic principles of quality
• ISO 9001 certification process
• Management system Quality(QMS).
• Detailed presentation of clauses 4 to 8 of ISO 9001

Planning and initiating an audit

• Fundamental concepts and principles of an audit
• Evidence-based approach to audit
• Preparing for ISO 9001 certification audit
• Documentary audit of the QMS
• Conducting an opening meeting

Conduct an ISO 9001 audit

• Communication during the audit
• Audit procedures: observation, documentary review, interviews, sampling, verification and evaluation
• Drafting audit test plans
• Preparation of audit findings
• Drafting non-conformity reports

Close and follow up on the audit

• Audit documentation
• Quality review
• Organization of a closing meeting and end of an ISO 9001 audit
• Evaluation of corrective action plans
• ISO 9001 Surveillance Audit
• ISO 9001 Internal Audit Management Program

Certification exam

• Domain 1: Fundamental concepts and principles of quality
• Domain 2: Quality Management System (QMS)
• Domain 3: Fundamental concepts and principles of quality audit
• Domain 4: Preparing for the ISO 9001 audit
• Domain 5: Conducting the ISO 9001 audit
• Domain 6: Closing the audit ISO 9001
• Domain 7: Managing an ISO 9001 audit program

Description

This course will teach you through practice how to conduct “health and safety at work” audits effectively. You will see the most useful techniques and gain confidence in practicing them. At the end of the internship, you will be able to prepare an audit program adapted to your company.

Who is this training for ?

Training objectives

• Understand the issues and principles of a company security audit
• Identify auditable security points and analyze incidents
• Prepare and conduct an audit adapted to your company
• Write and distribute a security audit report

Training program

Understand the requirements of the repository

• Know the challenges and purposes of a safety management system.
• Understand the objectives of the framework and the key points to audit.
• Compare the different safety management systems.
• Practical work Exchanges on the practices implemented in each company.

Ethics and management principle of safety audits

• Use the appropriate terminologies.
• Identify the stages of audit management.
• Build audit teams: responsibilities, skills, abilities.
• Practical work Sharing participants' experiences to identify good practices.

Auditable safety and regulatory points

• Distinguish the concepts of danger, risks, damage.
• Understand the requirements applicable to the company's activities.
• Integrate the single document into the management of the safety.
• Define the content of the prevention plan.
• Record and analyze incidents and accidents.
• Establish an information and training system.
• Practical work Proceed to analyze incidents and accidents in a company.

Preparing for the audit

• Prepare the audit visit (workstation interview).
• Specify the scope and expected goal.
• Identify and collect information.
• Structure your questions to obtain concrete answers.
• Create the audit guide.
• Practical work Simulate an audit based on a study of cases.
• Prepare the main thread of the interview.

Conducting job interviews

• Work on your communication to facilitate exchange.
• Establish a constructive relationship.
• Unwind the common thread, encourage suggestions and collect audit evidence.
• Detect the behaviors and attitudes of the auditees: get out of blocking situations.
• End the interview and conclude with a summary of the findings.
• Practical work Audit interview simulations.

Restitution of audit findings

• Define the structure of the report.
• Write the report, formalize the facts and identify areas for improvement.
• Validate and distribute the audit report.
• Practical work Writing an audit report.

Description

The CIA® professional designation is the only globally approved certificate. This first part of training covers the 6 fundamental areas of internal audit. It is one of 3 preparation courses for this certification and is an excellent way to familiarize yourself with the basic activities of internal auditing. Beyond candidates who wish toimprove and certify themselves as an auditor, this CIA training is also recommended for students and other industry professionals interested in governance, risk management and internal control.

Who is this training for ?

Training objectives

Analyze your level of competence as an auditor.
Understand the 6 fundamental areas of internal auditing.
Define your personalized review schedule.
Revise your training in depth.
Be well prepared for the pass the CIA exam (part 1).
Continue your CIA training journey.

Training program

Domain 1: The fundamentals of internal auditing

• Assimilate the definition, activities, obligations and fundamentals of internal audit according to the IIA framework.
• Describe the required elements of an internal audit charter (missions, power, responsibilities, etc.).
• Know how to distinguish between assurance missions and consulting missions.
• Certify the compliance of management activities 'audit according to the IIA Code of Ethics.'}

Domain 2: the independence and objectivity of the internal auditor

• Assimilate the level of organizational independence and its importance.
• Specify whether the internal audit function is harmed by its independence.
• Quantify the level of objectivity and specify whether the internal audit function is harmed by its objectivity.
• Study policies promoting objectivity.

Domain 3: the skills and professional conscience of an internal auditor

• Determine the professional skills acquired or required to analyze levels of responsibility.
• List the specific skills required to take on an internal audit responsibility or task.
• Explain what the professional conscience of the internal auditor is.
• Prove that continuing professional training brings an increase in skills.

Domain 4: the internal audit quality assurance and improvement program

• Detail the elements required to maintain a quality assurance and improvement program.
• Explain why transmit the results of the quality assurance and improvement program to the department governance is mandatory.
• Specify the relevant information to be transmitted for compliance or non-compliance with the IIA International Internal Auditing Standards.

Domain 5: the internal audit control model

• Explain the concept of organizational governance.
• Identify the issues of an organizational culture on the control environment.
• What are the risks for a mission of individual control.
• Determine and comment on issues regarding organizational ethics, compliance, harms and proposed solutions.
• Expose the concept of CSR ( corporate social responsibility).
• Assimilate the basic principles and processes of risk management.
• Detail the different international risk management standards (ISO 31000, COSO, ERM, etc.).
• Expertise the value of risk management among the procedures and functions.
• Identify the merits of the internal audit function in the procedure of risk management of a company.
• Explain the systems and the different types of internal control.
• Implement the different international risk management standards.
• Estimate the productivity of internal controls.

Domain 6: the function of the internal auditor in fraud prevention

• Assimilate and analyze the different risks and types of fraud in order to clarify their specificities within the framework of a mission.
• Measure the capabilities caused by fraud and evaluate the means of detection implemented by the organization to govern fraud risks.
• Advise control processes and awareness training to anticipate and detect fraud.
• Identify research methods and methodologies related to investigative auditing.

Description

Who is this training for ?

Training objectives

Master the internal audit methodology
Practice internal audits as part of a Food Safety Management System, according to the ISO 22000 standard, or the BRC and IFS standards

Training program

Identify major audit requirements

• The BRC / IFS standards
• The ISO 22000 standard

Specify key points of the audit process

• The objectives of the audit
• The different phases of the audit
• The role and ethical rules of the auditor

Prepare for the audit

• The mandate
• The preliminary analysis
• The audit plan
• The audit guide

Carry out the audit

• Moderating the opening meeting
• Interview techniques: the interview guide, taking notes
• The key points of the communication
• Detecting and highlighting discrepancies

Conclude the audit

• Synthesis and formalization of discrepancies
• Preparing and leading the closing meeting
• Drafting the audit report
• Closing the audit

Evaluate the relevance of the corrective actions proposed by the auditees

Description

Who is this training for ?

Training objectives

Carry out internal audits in testing, analysis or calibration laboratories
Formulate audit findings that are more usable by those audited

Training program

Preparing for the audit

• Audit mandate: objectives, framework and scope of the audit
• Notification of the audit to the auditees
• Preliminary analysis of the characteristics of the entity to be audited on the basis of laboratory documents: quality and procedures manual
• Development of an audit plan and an interview guide

Carrying out the audit

• Facilitation of the opening meeting
• Conducting interviews: questioning, reformulation
• The key points of communication in audit
• The auditors / auditee relationship
• Observation of documents, cross-checking of information and collection of evidence
• Taking notes
• The auditor's posture

The conclusion of the audit

• Synthesis and formulation of the findings made: the rules to follow for labeling a deviation
• Preparation and animation of the closing meeting
• Assessment of the relevance of corrective actions
• The audit report