Description

Management techniques and tools are numerous and yet they are not enough to quickly get in touch with employees with very different personalities. This Process Com ® training created for the specific needs of the manager provides a proven operational reading grid, to better understand oneself and better understand others.

Who is this training for ?

For whom ?

Any manager wishing to improve their practice and their communication by adapting to their different collaborators.

Prerequisites

Training objectives

Better understand your employees thanks to Process Com ® .

Adapt your behavior to improve your communication with your employees.

React appropriately to the under-stress behavior of your employees and respond appropriately.

Anticipate and prevent situations conflicts in the team.

Reinforce the motivation of your colleagues.

Training program

• Know yourself better as a manager thanks to Process Com ®
  • Identify and understand your own psychological profile and preferred management styles.
  • Manage your own stress in delicate managerial situations.
  • Develop your flexibility as a manager.
  • Scenario Self-diagnosis: discover my communication profile
• Practice individualized management to adapt to each employee
  • Identify the management style adapted to the personality of each employee.
  • Manage management situations in an individualized manner: delegation, reframing, handling of errors...
  • Scenario Scenario: practical training.
• Strengthen the involvement of your employees
  • Use appropriate communication channels.
  • employees according to their psychological needs.
  • Take into account each person's preferred working environments.
• Anticipate and deal with conflict situations
  • Understand the relational difficulties encountered with certain colleagues.
  • Anticipate ineffective behavior in stressful situations.
  • Reestablish effective communication with colleagues.
  • To find out more about remote activities A video 'What's the problem?',