Description
Who is this training for ?
For whom ?Prerequisites
Training objectives
Training program
- Diversity issues
- Cultures and diversity.
- Emotional rules.
- The repercussions on exchanges between individuals from different environments.
- Understanding the differences
- Expectations based on individual specificities.
- Cultural personalities.
- The impact of difference on our exchanges.
- The response and protection process.
- Practical work Scenarios on multicultural interviews.
- Cases filmed and analyzed.
- Managing diversity on a daily basis
- Turn diversity into wealth.
- Energize intercultural groups.
- Understand the common bases.
- Respect and organize them differences.
- Base motivation on common values.
- Interpret objectives according to expectations.
- Practical work Group work on international meeting .
- Cases filmed and analyzed.
- Attitudes to reduce the impact of differences on management
- Be focused on "positive intention".
- Identify specificities through active listening.
- Recognize the other.
- Adopt the right attitudes in interpersonal exchanges.
- Practical work Scenarios on difficult interviews.
- Cases filmed and analyzed.
- Tools to reduce the impact of differences on management
- Apply the support process.
- Communicate while taking differences into account.
- Develop your adaptability.
- Take advantage of differences.
- Practical work Scenarios during project interviews.
- Cases filmed and analyzed.
- Mastering diversity in a team
- Ensure the constitution of your group through diversity management.
- Develop a strong sense of belonging between team members.
- Facilitate decision-making in heterogeneous groups.
- Get individuals from different environments to collaborate.
- Practical work Scenarios during team meetings.
- Cases filmed and analyzed.
