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Create memorable customer experiences

In a context of fierce competition and increasingly demanding customer expectations, customer relations has become an essential strategic lever for ensuring loyalty, satisfaction, and business development.
This field encompasses all the skills, methods, and tools needed to optimize the customer experience throughout their journey.
Through a combined human and technological approach, our training helps organizations transform each customer interaction into a sustainable competitive advantage.

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Responsible for recovery

6 Days
951 Views
price not specified
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Succeed in the relationship with the customer

2 Days
988 Views
price not specified
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Succeed in your internal service relationship

2 Days
973 Views
price not specified
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Technicians: optimize your customer relations

2 Days
976 Views
price not specified
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Credit manager

6 Days
1387 Views
price not specified
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Telephone advisors: developing your commercial skills

2 Days
1392 Views
price not specified
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Handle difficult customer calls effectively

2 Days
1279 Views
price not specified
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Handle customer complaints successfully

2 Days
1745 Views
price not specified
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Customer loyalty techniques

2 Days
488 Views
price not specified
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