Description

Working for a team made up of different personalities, with as many working methods as there are individuals, requires skills sometimes worthy of a chameleon! At a minimum, the challenge requires rigorous organization and an unfailing sense of service. However, the team assistant can also play a key role in developing the effectiveness of the team: rationalizing the organization and working methods, promoting synergy. This 2-day training allows you to develop your added value as a team assistant.

Who is this training for ?

For whom ?

Team assistant and secretary.

Prerequisites

None

Training objectives

• Adapt to the expectations and needs of a team while managing priorities
• Facilitate everyone's work and collective work
• Develop constructive reflexes and a sense of diplomacy
• Foster the development of team synergy .

Training program

• Manage priorities in the face of multiple demands
  • Prioritize requests by discerning the importance of urgency.
  • Keep informed of projects to anticipate peaks of activity and smooth the workload.
• Contribute to the good organization of the team
  • Facilitate access for all to reliable and up-to-date information.
  • Shared agenda, messaging, planning, etc. Master time management tools.
  • List the team's needs and create models or dashboards.
  • Identify dysfunctions and propose alternative solutions.
• Team working
  • Identify the personality types of the team and adapt to them.
  • Accept a request by providing added value.
  • Negotiate a deadline or level contribution in case of overload.
  • Successfully integrate a new employee into the team.
• Contribute to team synergy
  • Arguing and motivating people to adhere to the rules of cooperation.
  • Transform contradictory demands into compatible needs.
  • Look for creative solutions and get people to adhere to them.
  • Circulate innovative ideas within the team.
• Remote activities
  • An e-learning module: