Description
For a very long time, the emotional dimension of management was hidden, as if emotions stopped at the door of the company. However, the manager is constantly confronted with his own feelings and those of his colleagues because emotions impact individual and collective effectiveness. This training provides managers with the operational means to develop their emotional competence and increase their effectiveness tenfold.
Who is this training for ?
For whom ?Manager wishing to effectively manage situations with high emotional stakes.
Prerequisites
Training objectives
Training program
- Take into account the emotional dimension of management
- The emotional competence of the manager: role and limits.
- The emotional mechanisms at work.
- The impact of emotions on individual and collective performance.
- Develop your emotional skills as a manager Become aware of your emotions.
- Understand your emotional reactions.
- Manage delicate managerial situations: internal conflict; pressure for results.
- Implement a personal emotional management approach.
- Managing the emotions of your employees The role of the manager when faced with difficult emotions.
- Identify the emotional feelings of your colleagues.
- Train yourself to manage risky managerial situations: evaluation; feedback; refusal...
- Managing collective emotions
- Take into account the emotional dimension of the team's life.
- Identify the signals of emotional feelings.
- Support the team through changes : reorganizations; team modifications...
- Determine appropriate behavior.
- Remote activities
- To apply good practices and training acquired: an e-learning module 'The emotional skills of the manager'.
- To discover a subject related to your training : an e-learning module 'Managing emotions within your team'.
