Description

Increasing your professional efficiency means going beyond your technical skills to stay in tune with your professional environment. At the end of this training, each trainee will know how to position themselves in their environment and will have acquired the methods and tools essential to ensure their development and professional efficiency, with a view to saving time and productivity.

Who is this training for ?

For whom ?

This training is aimed at any professional wishing to develop their professional abilities at their workplace.

Prerequisites

Training objectives

Adapt your communication to people and situations

Use communication techniques to achieve your objective

Confront your stress using methods that can be used in all circumstances

Manage difficult situations while maintaining control of your emotions

Training program

• The skills of personal effectiveness
  • The dimensions of efficiency.
  • Vectors of efficiency: production orientation and relationship orientation.
  • The different professional styles and their uses.
  • Modes of group interaction: proactive and reactive.
  • The levels of autonomy.
  • Adapt your style according to your environment and the objective to be achieved.
  • The four main types of attitudes and motivations.
  • Understand your relationship with others.
  • Communication.
  • The basic rules of communication , message and process.
  • The four factors constituting trust.
  • Understanding them to encourage exchanges.
  • Empathy.
  • Learn to place elements in their context.
  • The different communication styles.
  • Optimizing your messages.
  • The principles for communicating effectively: define the objective, use the right channel, maintain congruence.
  • Managing maintenance cycles.
  • Learn to spot them and acquire the reflexes to get out of them.
  • Identify your restrictive messages: drivers.
  • The process of evolution.
  • Calibrate yourself.
  • Stay alert to changes in the 'environment.
  • Set up and bring your development process to life.
  • Carry out decisions and validate the results obtained.
  • Practical work rnSelf-diagnosis : proactive/reactive? Production, operation, relationship orientations? Identify your predominant positioning attitude.
  • Identify your restrictive messages.
  • Exchange of experiences.
  • Problem resolution.
  • Games roles filmed and analyzed with the group.
• The know-how of professional efficiency
  • The different types of professional conflicts.
  • Identify the different levels of disagreement.
  • Reactions to crisis situations.
  • Practice non-violent communication.
  • Master the steps for resolving disagreements: DESC.
  • Improve your emotional control.
  • Use self-assertive attitudes.
  • Know how to say NO.
  • Clarify the objective to be achieved.
  • Adapt to your interlocutor.
  • Build your CAB argument .
  • Adapt to your interlocutor.
  • Argument to convince: create the framework, seek solutions and develop an action plan The space of management of time.
  • Know how to position yourself between activism and passivity.
  • Optimize your time according to your bio-rhythm.
  • Distinguish the important from the urgent.
  • Locate and neutralize your "time thieves" to gain efficiency.
  • Know how to prioritize tasks.
  • Develop your reflexes" save time".
  • Identify different levels of stress and symptoms.
  • Learn to assess your own stress factors.
  • Increase your resistance.
  • Learn to regulate your stress.
  • Transform stress positively: the moderators.
  • Practice visualization and grounding.
  • Develop your talents.
  • Get involved in achieving your objectives.
  • Build your professional project based on your environment.
  • Develop your knowledge through 'autodidaxie.
  • Definitions: motivation, satisfaction, involvement.
  • Knowing how to identify and manage the expectations and needs of your interlocutors.
  • Motivational theories.
  • Forms of recognition.
  • Practical work Practice expressing your emotions.
  • Define and map your priorities (Eisenhower matrix).
  • Practice breathing techniques, visualization and grounding against stress.
  • Filmed scenarios to get out of a conflict situation, know how to say no.
  • Analyzes with the group.