Description
Today, a company seeking to gain in competitiveness and productivity cannot rely on a pyramidal approach to management control. Adopting a transversal vision makes it possible to open up management control towards a double dimension: resource management and value creation. Resource management covers process improvement. Value creation leads to the identification of more strategic levers of action. This training in management control through activities and processes will provide you with methodologies (ABC, ABM, DMAIC and balanced scorecard) to assess the relevance of costs, the efficiency of processes, and to align your company's processes with the strategic objectives.
Who is this training for ?
For whom ?
Head office or operational management controller. Financial and Administrative Manager. Manager of shared service centers. Process owner.
Prerequisites
None.
Training objectives
Training program
- Managing performance through processes Developing value-added management control: the new challenges.
- Implement a process-based approach: the prerequisites.
- Gain visibility: activity mapping
- Identify activities and drivers (ABC/ABM).
- Carry out operational process mapping (ABM).
- Prioritize operational processes according to objectives strategic.
- Evaluate and analyze costs: ABC/ABM method Valuing cost drivers (ABC).
- Valorize cost objects (ABC).
- Take a new look at the margins by product, by service...
- (ABM).
- Anticipate resource sizing with a simulation tool.
- Look for alternatives.
- Improve process performance: DMAIC method Define current processes that are not under control.
- Measure critical data.
- Analyze the causes of dysfunction.
- Innovate: reconfigure processes to reduce costs and benchmark your practices.
- Control execution.
- Manage performance:
- Balanced Scorecard Identify the key objectives.
- Build the performance map.
- Define the performance indicators.
- Make the link with process dashboards.
