Description

Today, excelling in a technical field is no longer enough, with equal skills, what makes the difference between individuals is the ability to communicate well in all situations: with peers, one's hierarchy, at within an interdisciplinary group, with its clients, in front of a management committee...

Who is this training for ?

For whom ?

Anyone wishing to develop effective professional relationships, both internally and externally to the company.

Prerequisites

Training objectives

Identify the most frequent communication situations in professional life.

Identify what prevents us from communicating well.

Adopt the right behavior in each of these situations.

Understand the behavior of those we speak to and adapt to it.

Strengthen cooperation.

Training program

• Communicate constructively with your superiors
  • Clarify expectations, means and constraints to save energy.
  • Know how to ask for help and feedback.
  • Facilitate decision-making.
  • Present projects and action plans effectively to a management team.
  • Develop your sense of distribution.
  • Scenario in sub-groups: Train yourself to distinguish 'facts, opinions, emotions', learn the tools of active listening.
• Communicate with a work group
  • Identify the roles and motivations of each person.
  • Ensure listening and understanding.
  • Be an active participant.
  • Assert yourself without imposing yourself.
  • Ensure that common objectives are achieved.
  • Scenario Self-diagnosis of your communicator style.
• Communicate with your colleagues
  • Foster individual initiative.
  • Know how to deal with unforeseen events.
  • Solve a problem.
  • Give feedback and receive.
  • Valuing the team.
  • Scenario Role play and 'red thread' case study in order to apply the tools studied.