Description

Current forms of team or transversal work are based on multiple exchanges. For everyone's success, the quality of relationships is essential. Training in transactional analysis is particularly suitable for learning to create dynamic exchanges and build cooperation.

Who is this training for ?

For whom ?

Manager, executive, project manager, assistant, technician or any employee working in a context where the quality of relationships is essential: cross-functional management, project group, quality approach and negotiations.

Prerequisites

Training objectives

Better decode interpersonal relationships.

Build dynamic, effective and positive relationships with others.

Improve difficult relationships.

Training program

• Express the different facets of your personality with
  • 'Ego states' Appropriate the 'ego states' model.
  • Use them to adapt to various communication situations.
• Develop positive 'Transactions'
  • Identify the different modes of interpersonal relationships.
  • Establish successful relationships.
• Valuing your interlocutors in an appropriate way: 'signs of recognition'
  • Recognize your interlocutors positively.
  • Criticize constructively.
  • Scenario Practical exercise 'give signs of recognition'.
  • Discover your 'emotional intelligence' Identify effective feelings.
  • Manage emotions, sources of tension and conflict.}
• Develop win-win relationships with others: 'life positions
  • Understand how your perception of yourself and others conditions your relationships.
  • Work effectively in a group.
• Implement a dynamic of success in your relationships: 'the contract'
  • Set realistic and acceptable goals in your professional environment.