Description

Beyond the skills of manager and organizer, the IT project manager must be able to energize, motivate and lead his team around a common objective. This internship will allow you to acquire the know-how and interpersonal skills essential to succeed in this mission.

Who is this training for ?

For whom ?

Any IT project manager responsible for supervising his team.

Prerequisites

Training objectives

Carry out a self-assessment of your own managerial style

Develop the skills matrix for your project

Master the verbal and non-verbal in your communication

Prepare and conduct a delegation interview

Master the essential techniques for motivating your team

Apply conflict resolution and reframing techniques

Training program

• Reconcile the roles of project manager and project team leader
  • Know the role and mission of the project manager.
  • Understand his managerial style.
  • Define the characteristics of a project team and understand its dynamic.
  • Differentiate between individual objectives and Project objectives.
  • Become aware of your powers and responsibilities.
  • Find your place in the organization.
  • Exercise: Questionnaire on your management style.
  • Exchange of experiences.
• Build and organize your project team
  • Map the required skills and integrate the skills development of individuals.
  • Negotiate resources with your hierarchy and subcontractors.
  • Involve the team in the construction of the schedule.
  • Define meeting times and their contents: project team meeting, progress meeting.
  • Learn to lead effective meetings.
  • Exercise: Team meeting scenario.
  • Developing a skills matrix.
• Communicate effectively
  • Be aware of the framework of your communication, set realistic and measurable objectives.
  • Assert yourself in your communication.
  • Act your presence through posture, gaze, gestures.
  • Control your emotions and manage your stress.
  • Listen actively.
  • Enter the " map of other ".
  • Master communication.
  • Deal with rumor, withholding information.
  • Exercise: Active listening, priority matrix .
  • Communication situations followed by debriefings.
• Master daily relationships
  • Maintain daily relationships.
  • Identify and manage conflictual relationships.
  • Know how to say no.
  • Argument.
  • Respond to objections.
  • Integrate new employees, define their missions.
  • Delegate and control.
  • Manage, integrate difficult employees .
  • Reframe gaps.
  • Scenario Delegation interview.
  • Resolving a conflict.
• Motivate your project team members
  • Identify and concretize motivation factors.
  • Share your vision and values, give meaning.
  • Unify the teams dispersed on the project.
  • Maintain team cohesion and involvement throughout the project.
  • Collective reflection Identify the causes of demotivation and motivation.
  • Implementation in situation: motivational interview, give signs of recognition.