Description

This certification training is eligible for the OFPPT because it is backed by Partial Certification 7: Communicate with greater impact, within the overall certification: Management of change and transformation. OFPPT code: 236823. As part of funding for training by the OFPPT (see 'Funding' tab), passing the remote certification exam is required (without passing the condition). The exam is accessible upon completion of the in-person session. To argue is not to want to demonstrate that you are right at all costs. Arguing means being able to find the right ideas and present them to arouse the interest of your interlocutors and convince them. It is also the art of refuting with relevance, while remaining open to dialogue. This argumentation training is based both on techniques and on communication ethics.

Who is this training for ?

For whom ?

Anyone who has to promote ideas and projects to their hierarchy, colleagues, collaborators, external partners.

Prerequisites

Training objectives

Defend a point of view without controversy.

Anticipate trick questions.

Build an effective argumentation strategy.

Promote your ideas to your superiors, colleagues, external partners with relevance.

Training program

• Take a step back from the pressure of everyday life
  • Identify your personal reflexes when faced with pressure.
  • Identify sources of pressure in your professional context.
  • Take back control in the event of turbulence, physically and mentally .
  • Keep focus on the added value of your mission.
  • Give yourself arbitration criteria to manage the volume of activity and the urgency of deadlines and to make decisions. right choice of priorities.
• Use 6 tools to relieve pressure in the very short term while still doing the essentials
  • Clearing the agenda: finding oxygen for the essentials.
  • Chronobiology: respecting your rhythms and optimizing your mental load.
  • The zen-performance rules: move forward consistently on the essentials.
  • The LIMITER method: do the essentials every day while respecting a reasonable amount of work to preserve your energy. Focusing on a single objective: gaining efficiency on important activities.
  • Managing unforeseen events: acting with anticipation and discernment
• Better manage your stress in the face of daily pressure
  • Shake up your beliefs to regain power.
  • Recognize the signals and phases of stress to react in time.
  • Strengthen your resistance to pressure by clarifying your room for maneuver and taking care of your energy on a daily basis.
  • Using techniques to remain clairvoyant in situations of pressure: 'crisis of calm', letting go thanks to visualization
• Communicate to strengthen your effectiveness and limit sources of pressure
  • Suggest a new approach to a colleague who does not anticipate or increases the number of interruptions.
  • Dare to say no with discernment and diplomacy.
  • Revise priorities in agreement with your manager.
  • Develop your sense of personal effectiveness to perform even more effortlessly
• Certification
  • Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
  • To find out more about remote activities To practice on the topics covered in training: an e-learning module 'Time management: knowing how to say no to unwelcome requests'; a training module 'Freeing yourself from work overload'.