Description

The success of an Export company and the profitability of operations are based on perfect control of sales, from order taking to full payment. Finding the right customs documents, knowing the regulations, selecting the best payment method, mastering operations and being responsive in handling problems: the ADV assistant plays a pivotal role in ensuring the smooth running of each order. Concrete, comprehensive, this export assistant training constitutes the reference training for employees of the Export department.

Who is this training for ?

For whom ?

Sales assistant, Import-Export assistant, Export customer management assistant, sedentary technical salesperson, Export secretary who contributes to the international development of the company.

Prerequisites

None.

Training objectives

Acquire autonomy to effectively manage and monitor an export customer portfolio

Optimize business management by reconciling excellence in administrative quality and cost control

Prevent unpaid debts and reduce the costs of international disputes

Become an effective relay for the area manager or Export manager

Acquire and master the latest international trade operations management tools

Training program

• Develop the commercial offer, establish quotes
  • Write your pro forma taking into account the specificities of the order and the country.
  • Calculate the sales and purchase prices according to the Incoterm 2010 used.
  • Know the function of bank guarantees required by buyers, track them and recover them.
  • Understand the legal impact of international contract clauses.
• Effectively monitor international customer activity
  • Know the sources of information that increase efficiency.
  • Create analysis tools adapted to monitor the activity of customer agents and/or distributors.
• Contribute to commercial action abroad
  • Understand the status of the interlocutors: direct customers, agents, distributors, subsidiaries...
  • Know how to convince your interlocutor while taking into account their culture.
  • Understand the interest and operation of prospecting and fair insurance
  • Manage Export/Import orders effectively (2 days)
• Set up an Import/Export folder
  • List the documents necessary to carry out the operation.
  • Understand the importance of each document and how to obtain it.
• Optimize customs procedures
  • Draft the invoice and adapt it to the requirements of the importing country.
  • Know how to find and write the documents accompanying the goods.
  • Find the customs duty on both export and import.
  • Calculate the cost of customs liquidation.
  • Understand the principles of VAT
• Managing international transport: controlling costs and security
  • Search for and select the right freight forwarder.
  • Request a quote on the internet, how to negotiate.
  • Understand the specificities of transport tickets.
• Master payment techniques and international guarantees
  • Understand and use the correct payment methods: CAD, documentary credit, SBLC...
  • Effective management of documentary credit version 2007 RUU 600.
  • Establish an efficient process for obtaining payment.