Description
More than ever, digital tools are among the best ways to optimize teamwork and bring people together around a project. Assistants are at the heart of this problem. at the crossroads of technological solutions and people, today they have a fundamental role in supporting the digital transformation of companies.
Who is this training for ?
For whom ?
Assistant, Secretary, Executive Assistant, Office Manager.
Prerequisites
None
Training objectives
Training program
- Before the face-to-face
- A self-diagnosis to identify my points of support and the situations to work on.
- Establish a reliable, efficient and scalable organization
- Take inventory of the information transmitted and received.
- Take into account the diversity of communication media: emails, telephone, Intranet, collaborative spaces.
- Identify best practices for each distribution channel.
- Prioritize information and decide on its management.
- Choose and organize communication media: classification plan, report, procedure , charter.
- Take advantage of digital tools to facilitate collaboration and exchange
- Plan and organize an online meeting.
- Share notes and documents in synchronous or asynchronous mode.
- Encourage the emergence of ideas using mind maps or digital walls.
- Create an online questionnaire to collect targeted information, carry out a survey.
- Use webapps to facilitate the organization of an event .
- Make an impression with a video, a tutorial, a word cloud, fun apps.
- Play your supporting role and involve the team
- Position yourself as a 'resource' person for the team.
- Be proactive and find innovative solutions.
- Support changes in practice with pedagogy.
- Involve the team to find the best collaborative solution.
- After face-to-face, implementation in a work situation
- Advice every week to implement my action plan.
