Description

This training will allow you to acquire all the techniques and methodologies necessary to pass the TSHOOT 2.0 Cisco exam. You will learn to identify and resolve problems that may arise as well as the maintenance operations necessary for the proper functioning of a complex network.

Who is this training for ?

Network engineer/administrator and technician.

Training objectives

Training program

• Network maintenance
  • Maintenance methods.
  • Plan maintenance operations.
  • Identify common procedures to apply.
  • Toolbox: essential applications and tools.
• Network Troubleshooting
  • Common troubleshooting methods (top-down method).
  • The steps that mark the process from collecting information to resolving the problem.
  • Impact of troubleshooting on maintenance procedures.
  • Updating network documentation.
  • Establishing a functional reference level.
  • Case study Discuss the benefits of different troubleshooting approaches based on a collection of observations of a network problem.
• Means necessary for network maintenance and troubleshooting
  • Toolbox for maintenance and troubleshooting.
  • Diagnostic tools offered by CISCO IOS.
  • Other more specific tools including the tools
  • SNMP and Netflow: creating a functional reference level.
• Maintenance and troubleshooting of switched campus networks
  • How to troubleshoot VLANs, VTPs and trunks? Resolving issues related to Spanning-Tree and Aggregated Links in Layer 2 (Layer 2 Etherchannel).
  • Problems arising from inter-Vlan routing and aggregated links in Layer 3 (Layer 3 Etherchannels).
  • HSRP, VRRP, GLBP protocols: detect and resolve problems.
  • Resolve problems that degrade performance switches.
• Routing Maintenance and Troubleshooting
  • Issues concerning addressing in IPv4, DHCP, NAT.
  • Issues concerning addressing in IPv6, the NDP protocol, SLAAC, Stateful DHCPv6.
  • The issues problems concerning access lists in IPv4, in IPv6, prefix lists.
  • Troubleshoot static IPv4, IPv6 routes as well as IPv6 tunnels in IPv4 or in GRE.
  • Troubleshooting RIPv2, RIPng, EIGRP, OSPF, BGP protocols in both IPv4 and IPv6.
  • Resolving route redistribution issues.
  • Performance issues.
• Problems arising from management protocols
  • Problems with Syslog, NTP, SNMP protocols.
  • Problems arising from SLA probes, SPAN and RSPAN tools.
  • Problems arising from access to equipment console, vty, Telnet, SSH, AAA.