Description

You will take on your new responsibilities as manager. This cycle will allow you to identify the issues and overcome the difficulties linked to your mission. Team motivation, leadership, interview and meeting methodology, delegation... Each of the themes covered will allow you to establish your managerial skills, clearly understand your role and perfect your communication.

Who is this training for ?

For whom ?

Executive exercising management responsibilities and keen to optimize their managerial and relational effectiveness, future managers.

Prerequisites

Training objectives

Position yourself among the different management styles.

Prepare and conduct an operational interview.

Take the lead in meetings.

Build a delegation plan.

Use assertiveness to formulate a request.

Express a different point of view or refuse a request.

Making a reproach, or dissatisfaction

Proving recognition and knowing how to compliment.

Conducting a reframing interview.

Knowing how to resolve a conflict.

Training program

• Become a manager
  • Define your management style: Self-diagnosis Lead.
  • Establish and enforce the rules.
  • Take into account the balance of power.
  • Position yourself clearly in the company hierarchy.
  • Motivate: convey your objectives to the team with conviction.
  • Taking into account individual needs: recognition, status , security.
  • Develop motivation tools: bonuses, benefits, promotions, projects, working conditions.
  • Dare to delegate: give power and maintain responsibility for the task.
  • Choose the tasks to delegate according to the collaborators concerned.
  • Define delegation objectives.
  • Introduce planned checks.
  • Limit interference but.
  • create a progress plan in agreement with the team.
  • Evaluate: master the evaluation interview.
  • Techniques of communication: speaking.
  • Conducting an interview.
  • Conducting a meeting.
  • Making sensitive requests.
  • Learning to say no.
  • Practical work Completion of a complete questionnaire on management styles.
  • Work on the construction of a delegation plan.
  • Simulation of an evaluation interview.
  • E-Learning What is a team? Regulate tensions using the DESC method
• Develop your leadership
  • Exercise effective leadership: Distinction between power, might and authority.
  • Identify your own potential for influence.
  • Increase the performance of your team.
  • The practices of mobilizing leadership: inspiring a vision to share.
  • Knowing how to mobilize your colleagues.
  • Defining cooperation objectives.
  • Establish a climate of trust.
  • Lead the way: lead by example.
  • Assert yourself in your leadership role by developing your assertiveness.
  • Understand the three modes of behavior: flight, aggression, manipulation.
  • Develop your listening skills.
  • Establish compromises.
  • Increase your charisma.
  • Practical work Self-assessment questionnaire on your level of leadership and your level of assertiveness.
  • Analysis and interpretation.
  • Games of roles: knowing how to listen and manage disagreements.
  • E-Learning What is leadership?
• Succeed in your operational interviews
  • Say what is wrong without demotivating.
  • Apply the basic rules of effective feedback.
  • Understand the employee's expectations and needs.
  • Have a decision accepted without imposing.
  • Be clear and precise.
  • Use directive language.
  • Ensure commitment of the employee.
  • Negotiate benefits for your employees: set and respect your objectives.
  • Find relevant arguments.
  • Reach an agreement.
  • Listening and remaining focused on the employee.
  • Remotivating an employee: fostering trust and showing empathy.
  • Value skills.
  • Set short-term objectives.
  • Validate commitments.
  • Successfully complete the resolution conflict: getting out of the conflict through mediation.
  • Facilitate the selection of solutions.
  • Finalize the agreement.
  • Practical work rnDifferent games roles such as "learning to negotiate and sell your ideas" or "how to re-motivate your collaborator".
  • Debriefing and synthesis of best practices.
  • E-Learningr n Become aware of your role in the conflict
• Motivate and lead your team
  • Know the different management styles.
  • Define your strengths and areas for progress.
  • Formalize common objectives: SMART objectives.
  • Locate the role of the team in the company: vision, strategy, resources.
  • Know how to communicate and get changes accepted.
  • Succeed in win-win negotiations: consensus .
  • Develop the creativity of your team: brainstorming and other methods.
  • Discover the collaborator, listen to questions.
  • Create trust, share your vision and its values.
  • Teambuilding: moving away from individual logic.
  • Using the levers of motivation: taking individual needs into account.
  • Creating a stimulating atmosphere.
  • Propose concrete tools: promotions, projects.
  • Practical work Facilitation of team meetings with various types of collaborators (easy, difficult).
  • Role games to resolve temporary lack of motivation.
  • E-Learning Use motivation techniques effectively
• Conduct a meeting
  • Communicating in a group: the basic rules of communication.
  • Active listening, facilitating attitudes.
  • Speaking in front of an audience: verbal harmony and non-verbal.
  • Knowing how to assert yourself.
  • The use of voice.
  • Timbre, tone, rhythm.
  • Prepare for a meeting.
  • Clarify the objective, agenda, priorities.
  • Lead a meeting: the basic rules of group dynamics.
  • Manage time and excesses.
  • The impromptu meeting.
  • Integrate the participants" difficultr.
  • Analyze, resolve delicate situations.
  • Visual supports.
  • Videoconferencing.
  • Practical work r nFun games around communication and speaking tools.
  • Filmed role plays of various types of meetings.
  • E-Learningrn Conducting an effective meeting rnPrepare for your meeting