Description

The objective of this training is to learn to decode the attitudes and expressions of an interlocutor, in order to move towards more authentic communication. At the end of this course, you will be able to adapt your posture and your speech according to your interlocutor to be able to communicate better.

Who is this training for ?

This training is aimed at anyone wishing to communicate better with others and understand what is hidden behind a behavior.

Training objectives

Training program

• Behaviors
  • The origin and construction of behavior.
  • The different types of behavior and their characteristics.
  • What is hidden behind a behavior.
  • The differences between personality and behavior.
  • The interaction between personality and behavior.
  • Scenario Case study to understand the characteristics of the different types behaviors.
• Perception
  • Perception biases.
  • How to refine your perception?rnThe influence of words, numbers, images: how to thwart attempts at manipulation?rnAnalysis of the construction of a discourse.
  • Prejudices and beliefs.
  • Detect the logical mode of operation of your interlocutor.
  • Scenarior nRefine your perception and thwart attempts at manipulation.
  • Training in pairs to detect the mode of operation of your interlocutor.
• L'image
  • The image that each individual shows.
  • The image that is perceived by others.
  • The part of the visual and the other senses.
  • Solicit feedback from those around you.
  • Improve your image Change the perception that others have of yourself.
  • The importance of voice.
  • Scenario Become aware of each person's image.
  • Pair training to solicit and receive feedback.
• Body cues to behavior
  • Body positions: arms, hands, legs, feet.
  • Changes in position.
  • Detect areas of discomfort, tension in an interlocutor.
  • Detect signs in your interlocutor and position yourself appropriately with their speech.
  • Analysis of facial expression.
  • Work practices Explore body positions and detect areas of discomfort in the interlocutor.
  • Group feedback.
• Non-verbal communication
  • The basic rules of communication: functioning and interference.
  • Non-verbal communication versus verbal communication.
  • The language of emotions.
  • Breathing as an index of perception.
  • Calibration and synchronization with your interlocutor.
  • Scenario Practice calibration and synchronization with your interlocutor.