Description

Very practical and adapted to the specificities of the public sector, this internship will allow you to acquire the essential reflexes of a good manager. You will develop your interpersonal skills and know how to make the right decisions to optimize the functioning of your team.

Who is this training for ?

For whom ?

This training is primarily aimed at public sector executives who are required to lead a team, but also at all those who wish to structure their practice.

Prerequisites

Training objectives

Analyze your managerial skills and management style

Empower, energize and motivate your team

Evaluate individual and collective performance

Master interview and meeting facilitation techniques

Adopt the posture of a manager-coach

Training program

• Meeting the expectations of management in the public sector
  • Know the expectations of the administration and the public sector from its managers.
  • Understand the challenges of management in the public sector.
  • Understand the manager's place in the organization.
  • Collective reflection Individual and collective reflections, exchanges and feedback.
• Develop your managerial skills
  • Analyze your relationship with others and your managerial skills.
  • Position your team in your professional environment.
  • Energize your team: lead meetings, delegate.
  • Manage delicate situations and conflicts.
  • Understand and act on the levers of individual motivation.
  • Use management tools: evaluation interviews, delegation , organization, reporting.
  • Exercise: Analysis of managerial skills, management situations on the aspects of team motivation, conflict management, delegation and/or meeting facilitation.
• Analyze your service and its performance
  • Identify the objectives and the organization put in place to achieve them.
  • Analyze the team's performance and its climate (trust, motivation.
  • ) .
  • Identify HR risks in your team.
  • Define relevant professionalization methods.
  • Exercise: Analysis of a service in terms of organization and HR risks and proposal of solutions to improve performance and manage human risks.
• Coaching your colleagues in the public sector
  • Understand the role of a manager-coach and his added value for his team.
  • Know the types of problems that can be supported in coaching mode by the manager.
  • Case studyrnCoaching situation of an agent based on individual problems relating to themes such as skills, relationships, team work.