Description

Emotions don't stop at the door of your job. They come in and work with you. Instead of pushing them away, it's better to tame them! Emotion is a form of intelligence, a skill that is based on self-awareness and one's own feelings and feelings. This ability extends into listening to others and creates greater effectiveness in interpersonal relationships. The purpose of this training is precisely to help you develop this emotional intelligence.

Who is this training for ?

For whom ?

Manager, executive, project manager, assistant, technician or any employee who wishes to enrich their professional relationships and gain efficiency.

Prerequisites

None

Training objectives

Enrich your relationships with stimulating or pleasant emotions

Deal with unpleasant emotions, yours and those of others

Strengthen your emotional balance

Better manage tensions and conflicts

Training program

• Demystify emotions
  • As much as reason, emotional intelligence plays an important role in thinking, relationships and decisions.
  • Understanding emotions, knowing how to name them, sharing one's feelings brings better balance and contributes to greater professional efficiency.
• 1 - Know yourself better in relation to emotions
  • Measure your emotional quotient.
  • Identify the risks and effects of ineffective management of emotions.
• 2 – Understand how emotions work
  • Discover essential emotions.
  • Understand the logic of emotions - trigger - emotion - need.
  • Identify learned emotional dysfunctions.
• 3 – Take advantage of emotions
  • Express your emotional feelings through positive communication.
  • Listen to the emotions of others with empathy.
  • Learn to relax - intellectually - emotionally - physically.