Description
What makes this training original and successful is that it links cross-functional management and personal leadership. Indeed, one of the major challenges of the cross-functional manager consists of involving and securing the support of the actors concerned by his missions without hierarchical authority. This result requires the creation of a relationship of trust which is based on the flexibility of the cross-functional manager's behavior. He then has a powerful lever that complements the usual levers of cross-functional management: his leadership which is based on better knowledge of himself in the situation.
Who is this training for ?
For whom ?Any cross-functional manager wishing to assert their leadership through relationships based on cooperation and trust.
Prerequisites
Training objectives
Training program
- Integrate the specificities of cross-functional manager leadership
- Act to obtain the support and involvement of different stakeholders without hierarchical links.
- Base your personal leadership on self-confidence and trusting relationships with stakeholders.
- Use the 4 levers of cross-functional manager leadership.
- Develop your personal leadership as a cross-functional manager
- Become aware of your behavioral preferences to adapt to those of your interlocutors thanks to different approaches: self-diagnosis; feedback from other participants.
- Experiments.
- Train with other participants: to develop cooperation after having diagnosed the improvements to be made; to understand and better regulate your behavior as part of your cross-functional mission.
- Develop a relationship of trust with your various interlocutors
- Establish and maintain positive contact with your interlocutors: 'inclusion'.
- Adapt your level of influence to situations and interlocutors: 'control'.
- Identify and adapt to the reference framework of the different entities: 'relational climate preferences'.
- Manage delicate relational situations with the stakeholders concerned
- Identify your personal blockages when dealing with an interlocutor: 'rigidities'.
- Overcome your personal blockages in a relationship situation: 'listening levels'.
- Managing the emotions aroused by a conflictual relationship: 'levels of openness'.
- Give positive feedback to reestablish a relationship of trust and advance the mission.
- Equip yourself with tools to resolve conflicts sustainably
- Certification
- Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
- To find out more about remote activities A video 'My style of leader' . Two training modules: 'Develop your assertiveness - Level 1'; 'Develop your assertiveness - Level 2'.
