Description

Reorganizing following regionalization and the new missions of Territorial Authorities is imperative. To do this, it is essential to develop a 'process and risk' methodology and culture. This training will allow you to define the key professions associated with the creation of new regions. It will allow you to identify the processes that create value for your community and to identify those that can be outsourced or eliminated via the 'Value Up' methodology. Likewise, areas where inter-community processes are shared will be addressed with the associated constraints impacting information systems.

Who is this training for ?

For whom ?

Within Territorial Authorities: Internal Audit Department; General Directorate of Services; Quality management; Management Control and Performance Department; elected (departmental, regional, municipal councilor).

Prerequisites

Training objectives

Define segmentation logics for local authorities involved in the redefinition of the new French regions.

Ensure its missions by mobilizing the resources just necessary.

Master a proven analysis and implementation methodology.

Identify cost synergies while increasing the quality perceived by users between different public actors in the new regions.

Methodically develop a process and risk management culture.

Training program

• Before the face-to-face
  • A self-diagnosis to situate yourself and define your priorities.
• Analysis and mapping of existing processes
  • Principles of segmenting professions by community status (region, department, municipality, etc.).
  • Modalities for producing a process map by profession of the community.
  • Production of a fact sheet by process (channels, deliverables, users, basic activities, risks and resource consumption).
• Define the target organization
  • Process costing using the activity-based accounting method.
  • Carrying out an inter-community/private sector benchmark.
  • Analysis of the value carried out by process (user and internal customer satisfaction surveys
• Implement the new organization by process
  • Process re-engineering methodology by profession: elimination of activities, automation, pooling, outsourcing, sourcing, creation of new activities.
  • Value analysis and digitalization of processes by
  • Methodology for optimal allocation of intervention credits, operation by process based on lighting indicators
• Dashboard and control
  • Construction of a performance map by profession.
  • Production of management and performance indicators.
  • Monitoring the progress of expected results.
• After face-to-face, implementation in a work situation
  • Advice and tips every week to implement your action plan.