Description

Balanced social relations are based on two essential pillars: staff representatives of course and... managers! The latter have an important role to play in social relations: observation, feedback, communication relays... To take their place in the 'chessboard' of social relations, it is essential that they acquire a certain number reflexes for managing their team on a daily basis and more particularly employee representatives: can they be absent from their workstation without warning? Should we take delegation hours into account when setting objectives? ... Managers will find concrete answers to all these questions during this training. NB: This training program takes into account the latest legal developments.

Who is this training for ?

For whom ?

Executive, manager, operational manager who manages staff representatives on a daily basis in his team.

Prerequisites

Training objectives

Become aware of the role of the manager in social relations.

Better know staff representatives and unions.

Acquire essential legal knowledge.

Become familiar with the practices and behaviors of daily social management.

Acquire the means to fully play its role in social relations.

Training program

• Understanding the system of social relations
  • Identify social actors externally and internally and identify their links.
  • Update your knowledge on the strategies of different unions.
  • Understand the role of the manager in social relations.
• Acquire essential legal knowledge
  • Identify the roles and missions of each body.
  • Evaluate the rights and duties of staff representatives.
  • Clearly define the limits in order to act with discernment.
• Manage the staff representatives of your team
  • Identify the profile of each staff representative.
  • Take delegation hours into account in the organization of the staff representative's work.
  • Develop appropriate practices to encourage constructive behavior on their part.
  • Manage elected officials without discrimination: annual career management interview...
• Act as an actor in social dialogue Be the primary manager of the concerns of employees in your team.
  • Participate in the analysis of department PD complaints.
  • Accompany visits by the CHSCT or CSSCT to the department.
  • Identify and reduce the factors internal tensions in order to prevent conflicts.
  • Contribute to social observation and work in partnership with HR.