Description

Based on the importance of team management in project management, this course analyzes the main difficulties that a project manager may face in his interactions with his work team, his hierarchy, his service providers and his clients. It allows you to understand the fundamental roles of the manager, the dynamics of a work team as well as the basic rules for communicating, delegating, empowering, motivating and supporting a team.

Who is this training for ?

For whom ?

Project manager responsible for supervising his team.

Prerequisites

Training objectives

Based on the importance of team management in project management, this training analyzes the main difficulties that a project manager may face in his interactions with his work team, his hierarchy, his service providers and his clients.

Il allows you to understand the fundamental roles of the manager, the dynamics of a work team as well as the basic rules for communicating, delegating, empowering, motivating and supporting a team.

Training program

• Identify your role and responsibilities as a manager
  • Define the characteristics of a project team.
  • Understand the dynamics of a project team.
  • Know its role, mission, powers and its responsibility.
  • Reconcile respect for partners and production requirements.
  • Practical work Exchange of experiences.
• Position yourself as a manager
  • Establish authority in an immediately operational partnership.
  • Avoid excesses: autocratism, permissiveness.
  • Manage the hierarchical relationship and the contractual relationship.
  • Be the interface between the different actors.
  • Practical work Self-positioning on your management style.
• Act in project mode
  • Prioritize words-action, avoid words-sermons, jargon.
  • Analyze, evaluate, decide.
  • Know how to say no.
  • Know how to say yes.
  • Negotiate, argue, convince.
  • Give directives, deal with objections.
  • Transmit up-and-down information, cross-functional.
  • Coordinate, focus on the task.
  • Deal with unforeseen situations.
  • Identify, correct, do not repeat errors.
  • Manage the stress of your team.
  • Practical work Give an overview of your role, your mission, your powers, your responsibilities.
• Master productive communication
  • Be aware of the framework of your communication, set realistic and measurable objectives.
  • Act your presence through posture, gaze, gestures.
  • Listening actively: reformulate, question, collect feedback.
  • Establish and maintain positive relationships with your colleague or the hierarchy.
  • Structure your thinking, synchronize yourself, make yourself understood.
  • Gather, enrich information, avoid the pitfalls of interpretations and value judgments.
  • Provide specific and adapted information.
  • Control the progress of the process of communication.
  • Deal with rumor, withholding information.
  • Conclude, synthesize, consider the future.
  • Practical work Exercises on active listening.
  • Scenario and debriefing focused on communication aspects.
• Knowing how to take responsibility and delegate
  • Define with each employee their mission and their role in the team.
  • Know and evaluate your employees: determine their degree of autonomy.
  • Draw up a
  • Distinguish between delegating and executing.
  • Give power while maintaining responsibility.
  • Manage, integrate difficult employees : the unmotivated, the aggressive, the wild leader, the anxious, the talkative.
  • Practical work rnMap the skills of your team members to determine each person's missions.
• Lead your project team and build belonging
  • Define objectives for the team that are motivating factors.
  • Unify dispersed teams.
  • Foster productive confrontation, neutralize destructive conflict.
  • Avoid blockages, respond to objections and use them positively.
  • Anticipate and resolve destabilizing factors.
  • Know how to bounce back.
  • Mobilize the team.
  • Resituate the mission of the team and its role in the company.
  • Present a team project.
  • Present the role of each member of the team.
  • Integrate new employees, manage turnover.
  • Practical work Scenarios: present a project during a meeting team, Conduct a delegation interview, resolve a conflict within the team.
• Motivate the members of your project team
  • Identify and implement the motivation factors of people at work.
  • Discover your own motivation factors and those of others.
  • Differentiate and treat demotivation and lack of motivation.
  • Know how to give signs of recognition: know how to criticize and congratulate.
  • Share your vision and values.
  • Give the means and meaning at work.
  • Maintain team cohesion and involvement.
  • Practical work Identify the causes of motivation and demotivation.
  • Reflection on new behaviors that generate cohesion and motivation.
• Control the project
  • Forecast and plan actions.
  • Manage time: differentiate between urgent and important.
  • Value and frame taking initiative.
  • Announce control points.
  • Evaluate risk-taking, recognize the right to make mistakes.
  • Mobilize to ensure corrective actions.
  • Practical work Time management and priorities.
  • Determine indicators to develop your dashboard.