Description
Change Management has become a key competence. It requires the ability to anticipate, thorough planning, managing emotions and strong determination.
Who is this training for ?
For whom ?Anyone having to deal with Change Management in the scope of an Information System project.
Prerequisites
Training objectives
Training program
- Change Representations
- Change in its different forms (human and organisational).
- Unforeseeable reactions, behaviour and resistance to change.
- Questioning and the ?mourning? period.
- Hands-on work Role-play.
- Adapting to Change
- Positive and negative responses to stress due to change.
- Adaptation period.
- Main stages of personal growth.
- Identifying resources.
- Developing new skill sets.
- Hands-on work Identify stress factors in different situations and offer appropriate responses.
- Giving Sense to Change
- Using Change as a catalyst for Progress.
- Being an active Player.
- Building professional or personal project.
- Clarifying goals.
- Project Management.
- Alignment.
- Hands-on work Formalise projects and ambitions.
- Reduce the gap between the dream and the reality.
- Communicating Change
- Ensuring Change has been communicated clearly and understood.
- Interacting, brainstorming and sharing ideas.
- Direct and indirect approaches.
- Socio-dynamic approach.
- Active listening.
- Questioning and maieutics.
- Exercise Case study exercises.
- Change Management
- Do you possess the right credentials to drive Change?
- Planning each key step and piloting Change successfully.
- Implementing orderly and systematic processes.
- Time Management.
- Coaching.
- Exercise 3 scenarios: Piloting change.
- Communicate to better train and support
- Know the types of personality profiles.
- Identify behaviors and adapt to your interlocutor.
- Activate motivation using triggers.
- Understand the three degrees of stress and how to prevent them.
- Know how to ask someone for work.
- Scenario Role plays on stress communication styles.
- Collective debriefing.
