Description

Managers must know how to position themselves in their daily mission of supporting employees, set objectives and know how to communicate them. This training will allow you to enrich your practices with NLP techniques, discern operating modes, better dialogue and guide the team.

Who is this training for ?

For whom ?

Hierarchical and cross-functional managers, team leaders, project managers.

Prerequisites

None

Training objectives

Integrate the presuppositions of NLP into your management.

Define and communicate precise objectives.

Prevent and deal with conflicts.

Mobilize your resources.

Training program

• Understanding the presuppositions of NLP
  • The presuppositions of NLP and their scope.
  • The map of the world and the perception of reality.
  • Internal processes and their emotions.
  • Sensory representation systems.
  • Exchanges Exchange on the presuppositions of NLP.
  • Group discovery of sensory representation systems.
• Define specific goals
  • Master the seven-point objective setting method.
  • Respect the ecology of the system.
  • Design short- and medium-term objectives.
  • Creating a bridge to the future.
  • Exercise: Exercises for formulating objectives for colleagues.
• Conduct operational interviews
  • Build a positive rapport.
  • Use verbal and non-verbal synchronization.
  • Develop your sensory acuity.
  • Practice listening active.
  • Scenario Practice verbal and non-verbal synchronization.
  • Detect visible unconscious reactions and practice active listening.
• Support your employees on a daily basis
  • Communicate constructive criticism.
  • Understand internal representations: metaprograms.
  • Detect and synchronize with the metaprograms of others.
  • Exercise: Practice constructive criticism.
  • Individual reflection on your metaprograms.
  • Practice synchronizing yourself with the metaprograms of your interlocutors.
• Preventing and dealing with interpersonal conflicts
  • Determine the right conflict resolution strategy.
  • Use perceptual positions to determine the other's motivation.
  • Practice reframing: give another meaning to a situation, opening the field of possibilities.
  • Exercise: Practice perceptual positions and the practice of reframing.
• Mobilize your resources
  • Put yourself in a positive state.
  • Amplify a positive experience: use NLP submodalities.
  • Have positive resources available at the appropriate time: practice anchor.
  • Make a limiting experience disappear: anchor deactivation.
  • Exercise: Practice anchoring resources and using submodalities.
  • Use the anchor deactivation technique.