Description
Negotiation is part of everyday professional activities. Whether with the members of your team, those of other teams, your partners, your customers, it is about knowing how to build a healthy, constructive and lasting relationship. The 'Negotiation: the basics' training will provide you with useful tools and methods to improve your efficiency in negotiation.
Who is this training for ?
For whom ?
Any person who experiences negotiation situations on a daily basis.
Prerequisites
None.
Training objectives
Training program
- Before the face-to-face
- A video, a self-diagnosis.
- Choosing your approach to negotiation
- Identify the different instinctive attitudes, their advantages and their risks
- Choose your posture to negotiate
- Prepare your negotiation
- Analyze the context and the issues for each partner
- Measure the balance of power
- Define your objectives and your negotiating margins, prepare your arguments
- Consider possible exchanges
- Master the key stages of negotiation
- Start the negotiation on a sound basis
- Clarify the interests of each person: understand the needs beyond the request; argue to influence
- Seek mutual agreement satisfactory: manage objections constructively; play on everyone's room for maneuver without losing sight of their objective
- Conclude a lasting agreement: engage your partners and formalize the agreement
- After face-to-face, implementation in a work situation
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