Description

This internship will give you the technical means to facilitate speaking and make it effective, within your team. By identifying your blocking elements, you will gain confidence to enrich your communication and relationships at work.

Who is this training for ?

For whom ?

Anyone who wants to reduce their apprehension when speaking in front of several people and those who want to increase their social skills.

Prerequisites

Training objectives

Self-diagnose self-affirmation

Adopt assertive communication

Express yourself in a group and identify the types of participants

Practice how to channel the aggressiveness of your interlocutors

Master your verbal and non-verbal communication

Training program

• Know yourself better and assert yourself
  • Self-affirmation.
  • The different relational attitudes (flight, attack.
  • ).
  • Assertiveness: no hedgehog , nor doormat.
  • Sensory channels of communication: VAKO.
  • Practical work Self-diagnosis on self-affirmation.
• Succeed in daring to say and knowing how to say
  • Reinforce your confidence in yourself and others.
  • Optimize your image.
  • Anchor your strengths, develop your ability to change.
  • Get more involved in a group.
  • Gain spontaneity.
  • Send a delicate message.
  • Dare to say
  • Deal with aggression, discontent.
  • Deal with objections.
  • Practical work rnPractice to adopt assertive communication, to respond effectively to criticism and to dare to say no.
• Overcoming communication barriers
  • Avoid judgments and accusations.
  • Establish proximity with your interlocutor.
  • Control what is said: regulate.
  • Keep your self-control.
  • Deal with aggressiveness with resourceful attitudes.
  • Practical work Practice how to channel your own aggressiveness. interlocutor and to overcome a difficult situation.
• Express yourself in a group
  • Know the animation styles.
  • Practice active listening.
  • Identify the phases of structuring groups.
  • S' express in a group: format what you want to say.
  • Identify the types of participants (talkative, shy, deviant.
  • ) and the attitudes to adopt.
  • Know how to respond to objections and contradictions.
  • Know how to implement behavioral strategies in the face of conflict.
  • Practical work Questionnaire on animation styles.
  • Training through improvisations, role-playing, individual or collective.
• Master your verbal and non-verbal communication
  • The voice: intensity, intonation, flow.
  • Articulation and rhythm, silences.
  • Gestures: lively, positive, negative, ample gestures .
  • Posture and support.
  • The face, facial expressions and gaze.
  • Breathing.
  • Practical work rnCommunication and expression exercises to increase your fluency.