Description

The quality of your products and services depends on those of your suppliers and subcontractors. Once evaluated and selected, they must be regularly monitored and encouraged to engage in a process of permanent improvement. This training gives you the keys to measuring and improving the performance of your subcontractors and suppliers.

Who is this training for ?

For whom ?

Quality-Purchasing and/or supplier manager. Quality Manager. Buyer.

Prerequisites

None.

Training objectives

Identify good practices for monitoring suppliers and subcontractors.

Beyond simply observing the quality of the services and products provided, establish a dynamic of progress with suppliers.

Training program

• The essentials of supplier selection and monitoring
  • The list of critical and/or strategic suppliers and subcontractors.
  • Key points of the purchasing process: the upstream product and system specifications; the evaluation criteria and selection of suppliers.
• Choosing the right monitoring indicators
  • The RUSAC method for finding the right indicators.
  • Create your dashboard using simple and relevant indicators: reception quality level (deadline, compliance), quality level in production, rating of associated services... evaluate the costs of non-quality due to purchases.
  • Consolidate the results with overall performance indicators.
• Manage your supplier panel
  • Send a regular assessment to your partners.
  • Manage your panel: make the right decisions based on the results.
  • Transform your suppliers to AQF (Supplier Quality Assurance) ).
• React in the event of quality deviation Make a clear request for corrective action and follow it.
  • Obtain a progress plan.
  • Trigger audits if necessary.
  • Manage crises.
  • Help your subcontractors progress .
• Remote activities
  • Three videos "How to choose the right suppliers?" ; "How to establish a constructive customer-supplier relationship?" ; "Obtain a progress plan from your suppliers".