Description

The General Services and Work Environment function is directly concerned by optimization and cost reduction issues. This is the reason why the Manager of General Services and the Work Environment must develop alongside his 'services' culture, a culture of management and cost control on which he is more and more often evaluated. During this training, the construction and implementation of a dashboard meets this requirement and gives visibility to the actions undertaken vis-à-vis both management and occupants.

Who is this training for ?

For whom ?

Head of General Services. Responsible for the Work Environment. Responsible for technical management. Manager of real estate services and assistant. Responsible for managing General Services and assets.

Prerequisites

Training objectives

Actively contribute to the development and monitoring of the general services budget

Learn to choose the relevant indicators

Identify the key success factors to set up a dashboard

Describe the annual objectives in the dashboard

Manage cost reduction using the dashboard

Training program

• Identify and analyze the main budget cost items
  • Take ownership of the cost approach by profession: occupancy costs; adaptation costs; costs of building services and services to occupants.
  • Develop the resource-based cost approach: costs of subcontracted services / carried out internally; cost of managing the activity.
  • Distribute these costs to the company's budget items
• From budget to indicators
  • Understand the usefulness of an indicator, comparison and monitoring tool.
  • Choose the work units and deduce the relevant indicators.
  • Calculate the current value of these indicators for your business
• From indicators to annual objectives
  • Locate your current performance: internal databases or external benchmarks.
  • Develop your budgetary objectives: define your target objectives (for example over 3 years, etc.) and establish their annual programming .
• From annual objectives to the cost optimization plan
  • Take ownership of the stages of constructing an action plan: list the actions to be carried out and their timetable; design the communication supports.
  • Take ownership of the stages of construction a Dashboard: set up the objective monitoring system; measure the progress of the action plan; implement the Dashboard adjustment loop
• Training on the EURO Alpha case
  • Establish the diagnosis of the costs of the 'facility' of the company EURO ALPHA: identify the optimization levers; integrate the hazards and risk factors.