Description

In order to meet customer quality requirements, it is essential to master the overall testing process. This course offers tools and best practices to help participants build management indicators, monitor and evaluate tests at each stage of the process, and manage tests effectively. By understanding this approach, participants will be able to improve the quality of their products and services, strengthen their customer satisfaction and optimize their overall performance.

Who is this training for ?

For whom ?

This course is aimed at project owners, acceptance managers, testers in charge of application acceptance.

Prerequisites

Knowledge equivalent to that provided by the “Test and Recipe for Project Management, design and implementation” course (ref. REA).

Training objectives

Define the functional acceptance strategy Identify the impact of quality standards on the acceptance strategy.

Define and validate the indicators linked to requirements coverage. Implement some tools for test management.

Monitor and analyze the indicators defined during the test campaign phase.

Training program

• The context of the recipe
  • The functional recipe, the objectives, the context.
  • The technical recipe, the contribution of project management to the recipe.
  • The contract, the appendices.
  • Non-conformities and termination criteria.
  • The expression of requirements: functional requirements, quality requirements.
  • Study case study Presentation of the case study and analysis of the specifications.
• The recipe plan
  • The axes of analysis.
  • The functional recipe strategy.
  • The risks and actions of control in recipe.
  • The test architecture.
  • The acceptance team.
  • The non-regression strategy.
  • Test platforms, configurations.
  • Recipe planning.
  • Indicators.
  • Verification.
  • Practical work Developing the recipe plan.
• The quality approach and the recipe
  • The minimum ISO 9001 quality requirements.
  • The TMap, TPI approaches.
  • The TMMi.
  • The implications of such approaches (reference quality, procedures, etc.
  • ).
  • Case study Study of application to the recipe of a maturity model.
• Implementation of the recipe plan
  • Test design: monitoring, verification, requirements coverage.
  • The application of functional and non-functional testing techniques.
  • The implementation of tests: verification and audit.
  • Taking quality requirements into account.
  • Monitoring indicators during the preparation phase.
  • Practical work Specifications, tests: verification.
• Acceptance testing tools
  • Test repositories.
  • Test data generators.
  • Robots.
  • Traceability management tools.
  • Practical work Analysis and implementation of tools.
• The test campaign
  • Reception of the delivery.
  • Delivery control and initiation of tests.
  • Monitoring results, reporting anomalies.
  • Monitoring indicators during the test campaign phase, consolidation of results, MTTF, acceptance report.
  • Practical work Improvement of the acceptance plan.
• Deployment and support
  • Warranty period.
  • The maintenance contract.
  • Treatment of non-conformities.
  • Production monitoring.