Description
The obligation to evolve concerns all companies. In the digital world, you must now completely review your economic model and internal processes, adopt new standards and optimize your structure. These obligations require mastering the transformation process, in all its organizational, managerial, human and financial dimensions. This seminar, focused on the definition and management of organizational changes, deals directly with the choice of governance methods for the operation and all their consequences, risks and opportunities.
Who is this training for ?
For whom ?Unit managers, project owners, change management managers and consultants, and all stakeholders involved in the transformation operations of an organization.
Prerequisites
Training objectives
Training program
- Transformations in organizations
- The internal goals of transformations: strengthening competitiveness, rethinking efficiency, accelerating growth.
- External causes: adapting to a new regulatory situation, repositioning after merger or acquisition.
- The different typologies: process modification, implementation of a new application, restructuring.
- The common elements of transformations and their place in organizations.
- The design of the transformation project
- From the current situation to the target: the key elements of the analysis.
- The choice of governance modalities: from directive to participatory and the gradation of possibilities.
- The modeling of future processes, rules and standards.
- The new human resources aspects, profiles, positions, staffing and skills acquisition.
- The identification of structural, organizational, technical and cultural changes.
- The business case of the project: budget and ROI of the project, expected business and financial gains.
- The project actors
- The role of management: the place of the sponsor and the stakeholders in the project.
- The commitment of managers: the expected attitudes and requested actions, the timing of management intervention .
- The project team: the necessary skills, the assistance of specialized consultants.
- The contributors: the Human Resources Department, the legal services and the IT department.
- Project stages
- Analysis of the transformation, elements of strategic vision and project objectives.
- Collection of information on the current structure: what data and how to organize it.
- The study of the target: business processes, management processes and support processes.
- The study of the target: key indicators, organization, skills, legal impacts, installations and equipment.
- Project design: evaluate possible scenarios, define priorities, develop areas for improvement.
- Creation or adaptation of tools: procedures, job definitions, training , documents, IT tools.
- The definition of the detailed project schedule, the transition phases, the pilots and the measurement of results.
- Transition and communication actions.
- Motivate and support.
- Manage and adjust.
- Evaluation of the achievement of objectives and communication on the results of the project.
- Know how to overcome resistance
- Systemic analysis of the transformation and its impacts.
- The axes of analysis of the transformation: business, structure, human resources, legal, technical and cultural.
- The root causes of resistance: typology of behavior of the actors impacted.
- The logic of change: the five reaction phases and the main pitfalls.
- The impact of change in operations: dynamics of transformation and phenomena of project running out of steam.
- Transformation tools: communication, participation, experimentation, dissemination, documentation and training.
- The support of stakeholders for the vision, identification and management of talents.
- Focus on project management
- Project management: project plan, planning, monitoring and control of changes.
- The internal communication plan: people directly impacted, management, social representatives.
- External communication: customers, suppliers and partners.
- Risk management and success factors.
- Monitoring indicators and the project dashboard, employment investigations.