Description
This very practical training course will enable you to master the necessary skills for persuading and influencing the behaviour of others and have a far better impact in your dealings with them.
À qui s'adresse cette formation ?
Pour qui ?All executives working in either a hierarchical or project team.
Prérequis
Les objectifs de la formation
Programme de la formation
- Introduction
- Defining the process of influencing others Engendering persuasive communication One-to-one interaction processes Exercise self-assessment test and personalized analysis
- How to convince your audience
- Understanding other people's defense mechanisms and sensitivity to stress : Identifyingobstacles to communication, Establishing mutualagreement Working on stress reactions according to different personality types : Addressing others' systems of self-protection, Encouraging others to be more positive Dealing with the others' needs and expectations : Ensuring your communication is clear and concise , Gaining cooperation in sensitive situations Exercise video role-play : delivering difficult messages.
- Group debriefing session.
- How to acquire effective techniques to influence others
- Basing your presentations on facts : Giving clear and structured explanations, using logical demonstrations, suggesting a deduction process How to Include behavioral factors to be more convincing : Taking your counterpart's personality into account, Creating a positive impression, Enhancing questioning and listening skills Exercise video role-play : improving convincing skills.
- Group debriefing session.
- How to develop effective skills for convincing others
- Asking the right questions Listening and giving efficient answers Anticipating questions and objections Reaching an agreement Exercise video role-play : developing persuasion techniques.
- Group debriefing session.
