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Create memorable customer experiences

In a context of fierce competition and increasingly demanding customer expectations, customer relations has become an essential strategic lever for ensuring loyalty, satisfaction, and business development.
This field encompasses all the skills, methods, and tools needed to optimize the customer experience throughout their journey.
Through a combined human and technological approach, our training helps organizations transform each customer interaction into a sustainable competitive advantage.

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Analyze and optimize your customer portfolio

2 Days
1221 Views
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Building a data warehouse data quality and performance of decision-making is

3 Days
1736 Views
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Sap businessobjects 4, web intelligence, what’s new

1 Days
1237 Views
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Communication techniques in reception situations

2 Days
871 Views
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Sap businessobjects 4, web intelligence, niveau 2

2 Days
1099 Views
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Sap businessobjects 4, rights administration

2 Days
1489 Views
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360view+, business objects security management

1 Days
1181 Views
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Support your team in achieving objectives

2 Days
1381 Views
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Sap businessobjects 4, designer

2 Days
1244 Views
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