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Create memorable customer experiences

In a context of fierce competition and increasingly demanding customer expectations, customer relations has become an essential strategic lever for ensuring loyalty, satisfaction, and business development.
This field encompasses all the skills, methods, and tools needed to optimize the customer experience throughout their journey.
Through a combined human and technological approach, our training helps organizations transform each customer interaction into a sustainable competitive advantage.

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Analyze and optimize your customer portfolio

2 Days
977 Views
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Building a data warehouse data quality and performance of decision-making is

3 Days
1070 Views
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Sap businessobjects 4, web intelligence, what’s new

1 Days
1004 Views
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Communication techniques in reception situations

2 Days
690 Views
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Sap businessobjects 4, web intelligence, niveau 2

2 Days
878 Views
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Sap businessobjects 4, rights administration

2 Days
1140 Views
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360view+, business objects security management

1 Days
939 Views
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Support your team in achieving objectives

2 Days
1144 Views
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Sap businessobjects 4, designer

2 Days
988 Views
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