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Create memorable customer experiences

In a context of fierce competition and increasingly demanding customer expectations, customer relations has become an essential strategic lever for ensuring loyalty, satisfaction, and business development.
This field encompasses all the skills, methods, and tools needed to optimize the customer experience throughout their journey.
Through a combined human and technological approach, our training helps organizations transform each customer interaction into a sustainable competitive advantage.

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Sap businessobjects xi 3, desktop intelligence, niveau 1

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Sap crystal reports 2013, enhancement

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Cognos 10 bi, transformer

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