Description

Today, excelling in a technical field is no longer enough, with equal skills, what makes the difference between individuals is the ability to communicate well in all situations: with peers, one's hierarchy, at within an interdisciplinary group, with its clients, in front of a management committee...

Who is this training for ?

For whom ?

Anyone wishing to develop effective professional relationships, both internally and externally to the company.

Prerequisites

Training objectives

• Identify the most frequent communication situations in professional life.
• Identify what prevents us from communicating well.
• Adopt the right behavior in each of these situations.
• Understand the behavior of those we speak to and adapt to it.
• Strengthen cooperation.

Training program

• Communicate constructively with your superiors
  • Clarify expectations, means and constraints to save energy.
  • Know how to ask for help and feedback.
  • Facilitate decision-making.
  • Present projects and action plans effectively to a management team.
  • Develop your sense of distribution.
  • Scenario in sub-groups: Train yourself to distinguish 'facts, opinions, emotions', learn the tools of active listening.
• Communicate with a work group
  • Identify the roles and motivations of each person.
  • Ensure listening and understanding.
  • Be an active participant.
  • Assert yourself without imposing yourself.
  • Ensure that common objectives are achieved.
  • Scenario Self-diagnosis of your communicator style.
• Communicate with your colleagues
  • Foster individual initiative.
  • Know how to deal with unforeseen events.
  • Solve a problem.
  • Give feedback and receive.
  • Valuing the team.
  • Scenario Role play and 'red thread' case study in order to apply the tools studied.