Create memorable customer experiences
In a context of fierce competition and increasingly demanding customer expectations, customer relations has become an essential strategic lever for ensuring loyalty, satisfaction, and business development.
This field encompasses all the skills, methods, and tools needed to optimize the customer experience throughout their journey.
Through a combined human and technological approach, our training helps organizations transform each customer interaction into a sustainable competitive advantage.

Find all our training courses
Display of3 to 9 on 55 entries
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Adapt your customer relations to digital tools
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Non-sales executives: optimize your customer relations
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Being customer oriented: a winning strategy
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Dealing with customer aggression and incivility
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Hotline - helpdesk: succeed in taking calls
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Customer relations in practice: intensive training
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