Create memorable customer experiences
In a context of fierce competition and increasingly demanding customer expectations, customer relations has become an essential strategic lever for ensuring loyalty, satisfaction, and business development.
This field encompasses all the skills, methods, and tools needed to optimize the customer experience throughout their journey.
Through a combined human and technological approach, our training helps organizations transform each customer interaction into a sustainable competitive advantage.

Find all our training courses
Display of5 to 9 on 55 entries
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Analyze and optimize your customer portfolio
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Building a data warehouse data quality and performance of decision-making is
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Sap businessobjects 4, web intelligence, what’s new
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Communication techniques in reception situations
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Sap businessobjects 4, web intelligence, niveau 2
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Sap businessobjects 4, rights administration
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360view+, business objects security management
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