Description

Why communication training in projects? Because managing a project is above all about communicating! Whether with his team or with his client, the project manager constantly seeks to convey messages and encourage ownership of his project. This is why this training provides keys: strategic: to identify all the project stakeholders and identify the actions to be implemented to mobilize them; tactics: to have very concrete tools for personal communication on a daily basis. PMI, PMBOK, PMP, PgMP, PMI-SP, PMI-RMP and the PMI Registered Education Provider logo are registered trademarks of the Project Management Institute, Inc.

Who is this training for ?

For whom ?

Project Manager. Project actor in communication situation with the client. Project manager. Business engineer and business manager. Consultant.

Prerequisites

Training objectives

Build your communication plan.

Adapt your behavior according to the people you are talking to.

Use visual management to become more efficient in your communications.

Manage difficult situations with the client.

Training program

• Before the face-to-face
  • A video 'Preparing a steering committee', a self-diagnosis.
• Define your communication strategy List the project stakeholders and identify the client(s).
  • Adapt your communication to the influence of stakeholders.
  • Scenario Case study: communication strategy.
• Build and equip the project communication plan
  • Examples of communication plans.
  • Essential communication tools.
  • Scenario Exercise: communication plan.
• Use visual management to communicate better
  • The project room / l'Obeya.
  • The mind maps.
  • The Visual planning.
  • Scenario Exercise: creation of a Project room.
• After face-to-face, implementation in a work situation
  • Training modules for communication situations, a strengthening program to develop your assertiveness.
  • To find out more about remote activities Two videos: 'Prepare a steering committee ' ; 'Create an impactful visual support' .
  • training modules: 'Practice active listening' ; 'Develop your assertiveness - Level ';
• Know the basics of synthesis
  • Distinguish between facts, opinions and feelings.
  • Locate the distortions at play in communication.
  • Know the basics of synthesis.
  • Scenario Training and appropriation with note-taking tools
• Extract the essentials of the documents
  • Adapt reading methods.
  • Have an overview thanks to the skimming technique.
  • Get to the essentials by skimming technique.
  • Locate the structure of the text and its common thread by its key words and its logical connectors.
  • Take notes while reading.
  • Scenario Put into practice with 'hovering' and 'skimming' techniques.
• Collect and process oral information
  • Understand why we don't understand each other.
  • Listen to save time.
  • Reformulate to get the essentials.
  • Improve your note-taking technique.
  • Classify and prioritize information.
  • Scenario Use mini-plans orally to structure your thoughts
• Represent information orally and in writing with clarity, precision and conciseness
  • Organize your ideas in a plan.
  • Represent differently depending on the summary to be written.
  • Apply the principles of effective writing.
  • Improve your oral presentations.
  • Scenario Practice reformulating and questioning.
• Certification
  • Assessment of skills to be certified via an online questionnaire integrating scenarios (40 minutes).
  • To find out more about remote activities Three videos: 'We've tried everything !' ; 'Create an impactful visual support'; Different plans to structure a presentation'. An e-learning module 'Adapt your message successfully',
  • Evaluation of the transfer of knowledge to validate the implementation in the situation. of work