Description

Managing an IT project involves a pragmatic approach to the project, the ability to manage complex and heterogeneous environments, and mastery of management techniques and tools. Based on observed good practices and current benchmarks (PMI, CMMI), this seminar offers concrete responses to the three imperatives of projects, control of cost, deadline and quality. It also demonstrates the critical role played by the project manager by emphasizing the importance of communication, change management and leadership in his mission.

Who is this training for ?

For whom ?

Project managers who are beginners or have initial experience and who want to deepen all facets of their role.

Prerequisites

Training objectives

Define the essential elements for starting a project Understand the techniques and tools for leading an IT project Discover recognized good practices in project management Evaluate the role played by the project manager following the companies Know how to manage costs, deadlines and risks Define the importance of communication, change management and leadership

Training program

• Project communication
  • Identify the communication "targets", the stakeholders, the actors involved, the operational units.
  • Rules of good communication.
  • Management of the message and the interlocutors.
  • Phases and tools of communication Project, the communication plan.
  • Planning tools for communicating.
• Operational management of the project
  • Choice of reporting mode in teams.
  • Problem of analyzing deviations, law of 90%.
  • Project progress indicators.
  • Continuous estimation of the "Remaining to be done".
  • Financial indicators.
  • EVM (Earned Value Management).
  • Tables of the project manager, the indicators to monitor, the contribution of the BSC.
  • Project committee, steering committee, technical meetings, reviews.
  • Crisis management.
  • Process for managing developments, its sizing, its implementation.
  • Management of anomalies: rules.
  • Optimize recovery and anticipate.
• Management of external services
  • Legal framework.
  • Objectives and stages of implementation, specifications, contract, means of control and reception.
  • Technical and contractual monitoring of the service provider.
  • Personnel delegation: the use of flat-rate technical assistance.
  • Integrating technical assistance employees.
• Lead change
  • Analysis of change (processes, actors, culture and organization).
  • Identify levers and resistance.
  • Managing change.
  • Definition of a change management plan.
  • Basic rules for IT professionals in their relationship with users.
• Project review and summary
  • Stop a project
  • Know how to transmit it to the Production, Support or Maintenance departments.
  • The contribution of ITIL ®.
  • Administrative closure of the project.
  • Project reports, capitalization and dissemination of experience.
  • Synthesis of best management practices Informatic project.