Description

Emotions don't stop at the company door. They come in and work with you. Instead of pushing them away, it's better to tame them! Emotion is a form of intelligence, a skill that is based on awareness of oneself and one's own feelings and feelings. This ability extends into listening to others and creates greater effectiveness in interpersonal relationships. The purpose of this training is precisely to help you develop this emotional intelligence.

Who is this training for ?

For whom ?

Local manager, supervisor or technician, collaborator, secretary and assistant who wishes to develop their emotional intelligence to become more efficient in their work.

Prerequisites

Training objectives

Take emotions into account in professional relationships.

Develop your emotional openness.

Apply a personalized program to manage your emotions.

Training program

• Know yourself better in relation to emotions
  • Understand emotional intelligence skills.
  • Measure your emotional quotient with a self-diagnosis.
  • Recognize the risks and effects of ineffective emotion management .
  • Scenario Self-diagnosis 'emotional quotient'.
• Understanding how emotions work
  • The different emotions: primary, secondary and background.
  • The main emotional mechanisms: from trigger to adaptation behaviors.
  • The impact of emotions on perception, behavior and relationships.
• Develop your emotional awareness
  • Feel, explore your emotions.
  • Identify learned emotional dysfunctions and more appropriate emotions.
  • The impact of unmanaged emotions.
  • Scenario Self-listening workshops, guided visualizations and videos.
• Managing your emotions
  • Express and share your emotional feelings.
  • Overcome your irrational fears.
  • Manage your emotions in tense relationships.
  • Manage your emotions background.
  • Scenarios Scenarios and self-reflections.