Description

This training helps you identify and understand your reactions to stress and conflict situations. You will learn to recognize the different sources of pressure in your professional environment. Using tailored techniques, you will be able to transform stress into constructive energy. Finally, you will develop tools to effectively manage conflicts and maintain a calm work environment.

Who is this training for ?

For whom ?

• Anyone wishing to improve their stress management techniques.

Prerequisites

Training objectives

Recognize the signs of stress and understand what causes conflicts

Learn to manage your emotions and use your strengths when stressed

Know how to handle conflicts and aggression while staying calm and positive

Training program

• Mastering Stress: Key Insights and Practical Tools
  • Understanding the symptoms of stress, its impact on a personal and professional level
  • Identification of one's own
  • Identification of one's mode of functioning in the face to stressful situations
  • Identification of areas of stress (relational, emotional, physical, perceptual, etc.)
  • Use of relaxation, taking a step back, putting things into perspective……
• Managing Conflict and Aggression: Prevention Strategies and Assertive Communication
  • Decode the conditions that generate aggressive and conflict situations
  • Identify risky behaviors to anticipate acts and/or conflict situations
  • Use appropriate behaviors during situations
  • Adopt different strategies to escape risky and aggressive situations
  • Adequate behaviors;
• Skills Reinforcement: Role-Playing, Feedback, and Progress Coaching
  • Feedback and application
  • Readjustment of contributions
  • Role playing games
  • Simulation
  • Additional contributions
  • Progression coaching and training