Description

ISO 22320 is an international standard that defines incident response requirements and enables public and private organizations to establish and improve their capabilities to respond to any type of emergency regardless of its scale. ISO 22320 helps mitigate threats and damages and ensures the continuity of basic services such as water and food supply, health, rescue services, fuel delivery and electricity. Emergency management ensures that all related parties are on the same page during a disaster to minimize the chance of misunderstandings and ensure more efficient use of combined resources. The standard encourages the development and implementation of incident response measures to ensure a response tailored to the needs of the affected population.

Who is this training for ?

For whom ?

By becoming ISO 22320 certified, you will reach an advanced level in emergency management, allowing you to help your organization establish a command and control structure and process. Gain the knowledge needed to define operational information management processes. It gives you the skills to establish collaboration and coordination requirements between multiple organizations involved. You will be able to manage incident response in the event of a crisis and take effective and efficient action.

Prerequisites

Training objectives

By becoming an ISO 22320 certified professional, you will be able to help your organization achieve clear benefits, such as:

Achieve international recognition

Gain a competitive advantage

Improve the skills required to manage complex and stressful events

Improve threat response capability

Improve crisis decision-making skills

Help the organization identify its individual performance requirements

Build customer trust

Provide guidance on command and control structure

Develop peak resource allocation

Provide prudent and appropriate operational information

Improve cooperation and coordination processes

Training program

• Programme
  • Day 1: Introduction to emergency management, prevention, mitigation and incident response preparedness Course objectives and structure Standard and regulatory frameworks Emergency management overview Hazard identification Risk assessment Mitigation measures Emergency response plans Communication, awareness and public alert Training, testing and exercise programs Day 2: Decision making, recovery and incident maintenance Command and control Operational information Coordination and cooperation Continuity of activity Restoring normality Closure of training