Description
Knowledge management and sharing (Knowledge Management or KM) are key issues for the development and sustainability of the company. At the end of this KM training, participants will have acquired a methodology allowing them to implement and implement this approach internally. They will be able to identify, capitalize and transfer strategic knowledge, taking advantage of new digital tools to facilitate and increase the implementation and involvement of different stakeholders. This Knowledge Management training is an opportunity to explore the uses of social media (wiki, blog, social network, etc.)
Who is this training for ?
For whom ?Knowledge Management Manager. HR, HR. Operational manager (director, manager) and/or expert responsible for maintaining expertise capital. Community manager of corporate social networks.
Prerequisites
None.
Training objectives
Training program
- Learn the basics of KM
- Understand the challenges of transmitting information
- Define knowledge, know-how, skills, information, knowledge, intellectual capital...
- Identify key knowledge to capitalize on and transfer
- Develop an approach: Build the map. Analyze the map by identifying the level of mastery of the fields of knowledge. Define your action plan.
- Deploy methods of capitalization and transfer of knowledge and skills
- Capitalization by interview.
- Tutoring or companionship.
- Creation of spaces for sharing and capitalizing on knowledge in the company.
- Dissemination of expertise within the company.
- Establishment of a community of practices.
- Enrich Knowledge Management actions with technology
- Tools for knowledge management.
- Anticipate artificial intelligence and integrate big data.
- Succeed in your KM project
- Integrate cultural, structural and technological dimensions.
- Remove resistance.
- Mobilize contributors.
