Description

This internship will allow you to know the different methods to control and optimize IT costs in your company. You will see how to implement relevant indicators to measure the performance and return on investment of your information system.

Who is this training for ?

For whom ?

IS directors, administrative and financial directors, management controllers and project managers.

Prerequisites

None.

Training objectives

Understand the objectives of information systems management control Know the different methods to control and control IT costs Improve investment management and measure return on investment in IT Measure the performance and value produced by the IT Department

Training program

• Understanding the functions of the IT department
  • The scope and main activities of the IT department.
  • The different applications and their developments: ERP, business software, Cloud, SaaS.
  • The different resources and DSI budgets.
  • Practical work Description of the scope of the DSI function in different companies.
• Master the fundamentals of IS management control
  • Reminders: the basics of management control, the role of the management controller.
  • The specificities and challenges of IS management control.
  • The levels of maturity of organizations in IT management control.
  • Practical work Construction of the different "bricks" of management control.
• Control IT costs
  • Identify the different IT costs: typology and specificity.
  • Manage the different IT products and services: catalog, contractualization, invoicing.
  • Manage material and human resources and financial aspects of the IT function.
  • Manage assets, contracts and investments.
  • Case study Analysis of the cost structure of an IT department.
• Know how to manage IT
  • Know the different operating modes: cost center, profit center, value center.
  • Identify the different management models in shared services: GIE, CSP.
  • Choose between outsourcing and internalization.
  • Position and link IT management control to other company services.
• Implement different management methods
  • Cost calculation methods: full costs, ABC/ABM, TDABC, unit cost.
  • IT cost benchmark: CIGREF, AFAI.
  • Manage and pilot IT activities and projects and organize their budgetary processes.
  • Develop an IT department dashboard and use it as a management and reporting tool.
  • Exercise: Developing a budget and an IT Balance Scorecard.
• Measuring the economic value of IT
  • Measure and compare performance: benchmark and best practices.
  • Identify the economic value of IS: the ROI of IT projects.
  • Case studyr nEvaluation of performance and management of the IS.