Description
The PECB Certified Lead Operational Resilience Manager course is designed to equip professionals with the knowledge and skills to lead and manage an organization’s operational resilience efforts. This training course covers fundamental concepts, good practices, and recent trends in operational resilience, emphasizing the importance of identifying and maintaining critical business functions in the face of disruptions.
This training course is built around the assumption that disruptions to business operations are inevitable; therefore, it aims to equip you with the knowledge and skills necessary to help organizations define an operational resilience strategy, conduct business impact analyses and risk assessments, and implement the necessary operational control measures to prepare for, respond to, and learn from disruptions.
Who is this training for ?
For whom ?
- Managers and other functions responsible for steering organizations to prepare for, respond to, and recover from operational disruptions
- Consultants seeking to help organizations improve their operational resilience
- Individuals responsible for promoting operational resilience within an organization
- Individuals seeking to gain knowledge of the main approaches to operational resilience management
- Business continuity managers and risk managers
The main requirement for participating in this training course is having a fundamental understanding of operational resilience and business continuity concepts and principles.
Training objectives
Training program
- 1: Foundations of Operational Resilience
- Introduction to operational resilience concepts, principles, and objectives
- Relationship between operational resilience, business continuity, and risk management
- Organizational, regulatory, and strategic challenges related to disruptions
- 2: Planning the Operational Resilience Management Framework
- Identification of critical business functions and important services
- Mapping interdependencies across people, processes, technology, and third parties
- Defining impact tolerances and resilience priorities
- 3: Establishing Operational Resilience Management Practices
- Conducting business impact analysis (BIA) and risk assessments
- Defining and implementing resilience strategies and control measures
- Integrating operational resilience into governance and organizational processes
- 4: Testing and Improving Operational Resilience
- Designing and executing resilience testing and scenario-based exercises
- Performance monitoring, metrics, and effectiveness evaluation
- Continuous improvement through lessons learned and adaptation
