Description

Through this training, the aim is to give caregivers involved in a caring relationship the means to conduct therapeutic interviews and to build a helping relationship that is respectful of the suffering subject.

Who is this training for ?

For whom ?

All healthcare personnel.

Prerequisites

Training objectives

Define the helping relationship and understand the tools Allow staff to implement the support relationship necessary for patients Identify the different types and situations of interview Acquire simple helping relationship techniques to implement on a daily basis Reconstruct the interview for better therapeutic monitoring as part of the overall care process

Training program

• Lay the foundations of the helping relationship
  • First definitions: the notions of maintenance, helping relationships, care.
  • How have the helping relationships and care evolved? The big ones theoretical currents of the helping relationship.
  • Relational distance: a paradoxical expression.
  • Criteria for defining quality care.
  • Practical work Tour table to highlight the contrasts in the profiles of caregivers and the situations encountered.
• Understand the tools of the helping relationship
  • Respect for the person being cared for.
  • Knowledge of one's own limits.
  • Techniques and tools promoting communication.
  • The attitudes in the helping relationship and the resulting behaviors.
  • The pitfalls in the helping relationship.
  • Avoiding them.
  • The defense mechanisms of caregiver and patient.
  • Practical work Production of a summary sheet of the key points of the helping relationship.
  • Scenario exercises.
• Understand what respectful care is
  • Reinforce the feeling of security as support.
  • Support the patient and promote their efforts: techniques.
  • Maintain or restore autonomy.
  • Practical work Collective reflection: study of clinical situations.
• Perceive the interview as a key practice of the helping relationship
  • Put yourself in the right frame of mind to approach an interview as a caregiver.
  • Know the concept of the interview framework.
  • Master the dynamics of an interview.
  • Establish a relationship of trust.
  • Understand the post-interview.
  • Practical work Practical exercises on some skills useful techniques.
• Define and put into practice an interview (mod. 1)
  • The reception interview.
  • The emergency interview.
  • The informal interview.
  • Practical work Presentation of each type of interview supplemented by practical applications and interview studies.
• Define and put into practice an interview (mod. 2)
  • The psychotherapeutic interview.
  • The reframing interview after an incident.
  • The exit interview.
  • Work practices Presentation of each type of interview supplemented by role-playing and interview studies.