Description
Knowing yourself and understanding the essential mechanisms of human relationships is essential to acting better with others in a professional environment. This personal development training allows you to acquire the first essential tools that allow you to optimize your professional relationships on a daily basis.
Who is this training for ?
For whom ?
Manager, executive, project manager, technician, assistance or any employee, the quality of relationships is a major asset in the exercise of their function.
Prerequisites
None
Training objectives
Training program
- 'Assertiveness' to deal with difficult relationships
- Identify ineffective and effective attitudes.
- Assert yourself and develop your self-confidence.
- Scenario Self-diagnosis.
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- 'Emotional intelligence' to share your feelings with ease
- Understand how emotions work.
- Express your emotion in a constructive way with the DESC method.
- Scenarios Training scenarios.
- Another form of intelligence to assert yourself.
- 'Active listening' to really listen to your interlocutors
- Adjust your verbal and non-verbal behavior.
- Maintain harmonious and effective communication.
- 'The F.I.R.O theory' for developing sincere relationships with others
- Deep your level of openness and listening.
- Give and receive constructive feedback.
- Scenario Self-diagnosis, perception of other participants and exchanges of feedback on behaviors.
- 'Stress management' to relax, recharge your batteries and act better
- Practice simple physical and mental relaxation techniques.
- Manage your stress and regain your energy.
- Relaxation workshop scenarios.
- Living differently with stress is possible.
- Everyone can act immediately on their stress by learning very quickly to manage the emotional impact.
- Having physical relaxation reflexes and mental is possible very simply.
