Description
This internship will provide you with the skills necessary to maintain and diagnose and resolve hardware and software problems on computers running the MAC OS X operating system.
Who is this training for ?
For whom ?
System/network technician. Mac OS X Administrators.
Prerequisites
Good knowledge of administering a Mac OS X workstation.
Training objectives
Training program
- System installation
- Reminders of OS X features.
- Prerequisites and their impact on troubleshooting.
- Possible installation methods.
- Installation of OS X.
- Practical work rnInstallation and configuration of the OS
- Getting Started Steps
- Analysis of the boot sequence.
- Relates to the displayed items for easier troubleshooting.
- Identify abnormal OS X boot symptoms.
- Search for probable causes.
- Practical work Simulation of failure at system startup: identification and resolution.
- User accounts
- The types of accounts available in OS
- The Time Machine backup tool
- How Time Machine works.
- Configuration, use and troubleshooting.
- Practical work Simulating problems during backup.
- Implementation of troubleshooting techniques.
- Application problems
- Types of applications.
- Managing .
- plist.
- Kernel Extensions.
- Frameworks.
- Practical work Troubleshoot an application.
- Troubleshooting
- Printing and network: common problems.
- Network: order of services, configuration, import/export.
- Miscellaneous troubleshooting: screen sharing, Bootcamp .
- Airport, PPP, PPPoE and Ethernet.
- Communication (Mail, iChat.
- ).
- Practical work r nSimulation and troubleshooting.
- Tools and techniques
- Activity Monitor, Console.
- Special system troubleshooting techniques.
- Single-User, Verbose, Boot Manager.
- Troubleshooting utilities.
- Best practices.
- Practical work Examples of using the tools.
