Description

This program helps you develop the four key skills of front-line management: guiding team actions, team leadership, effective communication, and adopting a coaching mindset. The skills are immediately applicable to your daily work. Group sessions promote peer learning to accelerate your development.

Who is this training for ?

For whom ?

• Front-line manager seeking to strengthen and formalize managerial practices.
   

Prerequisites

Training objectives

Acquire essential managerial techniques

Effectively resolve complex situation

Enhance interpersonal skills

Foster a positive team dynamic

Adopt the mindset and tools of a coaching manager

Training program

• Establish Your Role and Adapt Your Management Style
  • Clarify your role and responsibilities as a front-line manager.
  • Identify your dominant management styles and develop them.
  • Adapt your behavior according to team needs and situations.
  • Encourage autonomy and accountability.
• Drive Team Action and Mobilize Talents
  • Define a clear framework with shared rules.
  • Set motivating goals and monitor progress.
  • Identify talents and activate motivation levers.
  • Practice empowering delegation.
  • Strengthen team cohesion and dynamics.
• Communicate with Impact
  • Diagnose and adapt your communication styles (facts, opinions, emotions).
  • Use daily conversations to motivate and engage.
  • Choose the right channels for each message.
  • Prepare and lead effective meetings.
• Become a Coaching Manager
  • Understand the specifics and success factors of coaching.
  • Adopt best practices of a coaching manager.
  • Use questioning techniques and active listening.
  • Provide positive and constructive feedback.
  • Apply learning through practical activities and online modules.